Leonard Builders llc
Licensed General Contractors/ Real Estate Consultation
How to
Manage Remodels Like a Pro
A Guide
to Managing Home Remodels
By Eric W. Leonard
In 1998, I was ready for a career
change. I decided to leave the teaching profession because I was frustrated by
children who wouldn’t behave in the classroom, parents who didn’t care, and
ones who cared too much for their own good, and a school administration that
spent most of its time pinching pennies. And that meant I wasn’t making any
money. I had had enough of living paycheck-to-paycheck. I felt if I stayed in
that career I would never own my own home.
After some thought I decided to try
my hand at renovating houses. The problem was my extensive education in
undergraduate school and graduate school left me with limited skills in
management and dealing with people, and absolutely no home remodeling or renovation
skills.
But despite my lack of remodeling
skills, I took a job for a small local company that specialized in fix and flips,
mostly of foreclosed homes. We had over a dozen employees, not including all of
the contractors, and we turned over 100 houses every year.
I first met the owner of the
company one afternoon at a jam session—I was also a musician. A fellow musician,
he had seen the work I had been doing on nights and weekends for over a year on
my own house. He felt that I had just the attention to detail to manage the houses
his company owned.
I’ll never
forget my first day on the job. The owner gave me a digital camera, a laptop
computer and the address of eight homes, all within 50 miles of the office.
My boss said, “Take before
pictures, get the houses fixed up to sell, then get after pictures. And you
have three weeks… . Go.”
The business worked like this: Once
the company had acquired a house, it became my responsibility until it was
sold. Paying special attention to detail and planning and using the age-old
method of trial and error—for good measure I also had to learn how to speak
Spanish—I fumbled through the first 100 or so houses. But I was able to make
everything work as smoothly as possible.
I learned many of my skills from my father,
who was a great carpenter. He built two houses and several other buildings,
many from scratch, all of which are still standing today. The most important
skill I learned from him was problem solving.
Unlike new construction, where
every aspect of the job is controlled, with certain exceptions, remodeling
often requites a much higher degree of problem solving. You never know what you
might find behind a wall like faulty electrical work, bad plumbing, or rotten
or damaged framing.
This book recaps what I have learned
from remodeling over 500 homes. I’ll teach you how to evaluate the big picture,
what’s important and what’s not, and how to effectively manage the work. All
based on examples and experience in the marketplace.
After I quit my teaching job, I
borrowed some money—not a lot of money—from family members and some skeptical
friends, and I bought my first fixer-upper. At first I made every mistake
imaginable from A to Z. But many years and several hundred homes later, I feel
confident enough to reveal the quickest ways you can make money remodeling
houses.
In this book I’ll tell you what I’ve learned from
my costly mistakes, so you won’t waste time and money making the same mistakes.
I’ve learned a lot about when you should do the repairs yourself and when you
should hire a professional. I’ve figured out which repairs are necessary and
which are strictly optional. I’ve even included worksheets, timelines, and other forms that
you can download from the CD so you can renovate each property with confidence.[CM1]
If you’re a real estate investor who buys and flips
houses or someone who buys, holds, and manages properties to build wealth, you
must read this book. If you’re a homeowner considering remodeling or you’d like
to maximize your profit when you sell your home, you, too, will find this book
invaluable. This survival guide will steer you around financing hazards,
management pitfalls, and contractor roadblocks, so you can complete your
projects quickly, efficiently, and inexpensively.
Chapter 1: Making Every
Dollar Count
We’ve all heard the adage, “Time is
Money.” In real estate, especially, this is an important idea to remember. Most
real estate investors believe that every dollar spent is a dollar out of their
pockets. They fail to understand the importance of spending money wisely. The fact
is not spending enough money or spending too much money can ultimately cost you
BIG money.
That’s why this book is vital to
your success; it outlines management techniques to help you maximize every
dollar and every minute you spend on your real estate projects. If you follow
my advice you won’t spend money needlessly on remodeling projects, you’ll add
value to your property..
One of the things I’ll do is explain
how to effectively plan out every step of the remodel. Planning is the most
essential part of even the smallest jobs. And part of that planning is figuring
out how to choose the right contractor for the right job. I’ll let you in on proven
techniques to help you select and hire the best contractor for each job. My
techniques will also help you weed out those contractors who just don’t measure
up.
K.I.S.S.
Keep It Simple Stupid
This book will outline how to keep
jobs moving forward by keeping the jobs simple. Routine house repair and
management is a simple concept. Hence, the K.I.S.S. or Keep It Simple, Stupid mantra.
Because home repairs involve so many mundane tasks, you might overlook the
simple work. And that almost always means you’ll spend more time and more money
finishing those simple jobs to get the house ready to sell or rent.
Being
Available
One of the single most important concepts
in home repair is that you, the manager, need to be available. If a contractor working
on a house has a question, and he can’t get an immediate and definitive answer,
you can be almost one hundred percent sure it’s going to cost you more money. In
this book, I’ll give you techniques you can use to manage your project whether
you’re on- or off-site so you can keep it running smoothly.
This book is based on real project
management stories related to the rehab of several hundred single-family homes
as well as the observations I’ve made dealing with countless contractors of all
types and skill levels. Based on these experiences, I’ve discovered several
successful techniques to help you manage remodeling jobs like a pro.
Reducing Variables for Maximum Success
One effective way to manage
remodels is to reduce the number of variables. To properly manage your project
you need to have everything you need lined up and ready to go. That means you
need contractors with the proper tools, a detailed list of improvements, a
timeline, and back-up plans for every possible outcome in the remodel. Back-up
plans might include an on-call painter, a second roofer, or a back-up supply
house where you can purchase that light fixture that your main supplier doesn’t
have in stock. Every time I have a well-thought-out-plan for remodeling and
back-up plans in place, I improve my overall profit margin. With a well thought
out plann the job always gets done faster, and I’m less frantic.
Just like knowing the price of
homes and the average monthly rents in your neighborhood, it’s important to
fully understand contractors, work scope, and prices.
To successfully manage and oversee
renovations, remodels and construction, you must understand how much things
cost so you can accurately estimate the price of a job. It’s also important to
know the minimum wage in your state and the going rates for both manual and
skilled labor. Without this information, you might underestimate the costs of
some tasks and overestimate others. Reaching a realistic middle ground will
prevent you from losing reliable contractors and spending too much when you
contract out a job.
Let’s face it; it’s hard to find
qualified contractors. In some markets, builders and home remodelers can’t find
anyone to show up. It’s a fact that most laborers will work for the person who pays
them the most. So if you’re offering minimum wage in an area where others are
offering salaries well above the minimum wage, you won’t have a workforce for
long. It’s also important to know and understand the average contractor salary
as well. In the long run, hiring and keeping good contractors will help you
save time and money on your projects.
In some of my houses, I’ve chosen
to use local contractors who are willing to travel to jobs in remote areas or
resort towns. Although I might spend more money on travel allowances, I know
I’m hiring proven contractors and laborers who do the work to my specifications.
It’s usually less expensive to work with people you know and trust.
As an example, one house I had under
contract had a small clog in the main drain. The home inspector for the buyer discovered
the clog and I had three days to fix it. My regular drain cleaning guy was out
of town for at least a week and couldn’t get to the property. Do I wait for him
or hire another company that would certainly charge three times as much? If I
wait, I risk not closing the deal on a $200,000 home. And I incur holding costs
of roughly $500 for another ten days.
When evaluated in that light, I
realized it was cheaper for me to pay the higher cleaning costs rather than
delay the closing. Had I fully inspected the house before putting it on the
market, I could have taken care of the drain issue before it became a potential
deal-breaker. That situation taught me that it’s always best to know what you’re
selling before you sell.
The responsibility and due
diligence of every buyer is to have a qualified home inspector inspect the home
before he purchases it. Years ago, after the experience with that clogged drain,
I began to do my own in-house, pre-inspections on properties. Doing so taught me
two valuable lessons; Every home inspector is unique and every home inspector,
no matter what the condition of the house, will
find something wrong with the house because that is his job.
I once bought a house in
foreclosure. The home was new construction, only six months old, but never
occupied. When I sold the house, the buyers wanted the never-used,
seven-month-old, furnace “cleaned and certified.” Of course, I had the work
done to close the deal, although it was completely unnecessary. Unfortunately
you have to put up with those unreasonable inspections because they’re just
part of the real estate business.
Initially, I provided an inspection
report for every house I sold. I hired an independent contractor to fill out a
complete report similar to the one I’ve included with this book. I displayed
the report and all the necessary certifications in a central location in the
house so potential buyers could review the file while they were looking at the
home. However, that effort often proved futile because buyers still requested
their own inspections.
I always recommend a buyer request
his own inspection regardless of what the seller claims. The problem, however,
is that the buyer’s inspector, always
finds something wrong with the house because he wants the buyer to think he’s
doing his job.
While I continue to do my own
inspections, I currently sell my homes “as is.” If there’s an issue during the
buyer’s inspection, I’ll provide the necessary certifications or document my
repairs. This approach is more cost-effective and less time-consuming than my
previous strategies.
Why Buy Distressed Houses or Remodel your
distressed home before trying to Sell it?
Let’s face it, fixing up a house is
not always easy. Whether the house is bank-owned, owner-occupied, a rental, or
vacant, the more distressed a house is, the more leverage you have to negotiate
a better deal. Usually, buyers don’t want to deal with houses that need a lot
of work. Keep that in mind when you’re selling your house.
Because I’ve carved out a niche in
the market, I don’t mind buying distressed homes. In fact, I look for them and
take advantage of the savings by purchasing those types homes. If you know how
to manage your project properly, you can make more money buying and selling
distressed houses.
Take for example a newer two-story home
I recently bought. The house had been through foreclosure and the previous
owners had abandoned it. Before the bank repossessed the house and secured it,
the power company shut off the gas and electricity. As a result, the pipes in
the house froze and burst, sending water through the walls and ceilings and
into the bathrooms. That house was a complete disaster. Studs were visible
everywhere and fallen drywall covered the floors and the garage, which was
below one of the bathrooms. It was a frightening sight, even for an experienced
project manager, but it could definitely be repaired.
It was hard to tell how long the
water had leaked into the house, but it was long enough that waterlogged
drywall fell down just about in whole sheets. It made the house a mess, but it made
the repair job much easier. First, I cleaned up and removed everything that had
been soaked by the water. I had my plumber repair every leak, first testing
with compressed air, then with water. He checked for any signs of mold, and he had
a mold expert take air samples to confirm there were no issues with mold. Only
then did my drywall contractor repair the missing drywall and texture to match
the rest of the house. Finally, I painted the entire house, steam-cleaned the
carpets, and put the house on the market.
There were several other interested
parties, but none of them wanted to deal with this mess. I was able to buy the
house at nearly $100,000 below market value, and I spent less fixing it up than
I did on a typical remodel. The house was newer and it didn’t need the typical
carpet, tile, bath fixtures, landscape, windows, and doors. The only things it
needed were new drywall, plumbing repairs, paint, and a thorough cleaning.
With good project management and a
basic understanding of repairs and how to use contractors, repairs that seem
difficult will become easy and increase your profit when selling your house.
Less Risk = Less $; More $= More Risk
There are always risks in every
investment. If you want a guarantee, you can put your money in an insured bank
and get a two or three percent return on your investment. The general rule that
I use in real estate is the more expensive the investment the more risk
involved. Of course, with more risk, also comes more reward.
In any market there’s always a
value on houses. It’s generally based on what comparable houses have sold for around
the same time. This is often easier in neighborhoods that were developed by a
single developer. For example if one particular home sold for X dollars one week,
a similar house in the same neighborhood will probably be on the market at a
very similar price the next week.
On the other hand, keep in mind that
the comparable value (comps) or appraised value can be very complicated and
there is no simple accurate definition of in the value of real estate in a slow
or difficult market. I have seem many situations in a slow market, where
nothing is selling, making it impossible to accurately value real estate.
With that in mind here are two
example flips, one high risk and one low.
High risk:
House on five acres, horse barn,
less than ten years old, very good condition, sold new for $625K. Comps are
hard to find in this area. Not many houses, lots of open space, far away from
the city. House purchased in foreclosure for $425K. Even based on sold price
from ten years ago, had big potential. There were two other similar houses sold
within eight miles in similar price ranges. This house didn’t sell quickly. It was
on the market for eighteen months before it finally sold for $495K. This seems
like $70K profit until you add the $5k a month holding cost. The potential in
this example was big, but the market didn’t cooperate. We lost money on this
one.
Here’s another example: In a nearby
resort town reasonably priced housing is very difficult to find. However you
can take advantage of this situation. Starter condos, which are the least
expensive housing available in the area, go from $150,000-$250,000 for a one-
or two-bedroom condo. The price difference is based solely on location and
condition. I’ve found that these units simply “sell.” They’re the cheapest out
there.
Keep in mind that most buyers don’t
like to remodel. Maybe they’ll paint an accent wall or put up a few fancy
blinds, but not the big stuff. So there’s a market in remodeling.
In this area the price of an outdated
condo is equal to three months holding cost plus one and one half times retail.
I’ve consistently been able to make money in this market by watching and
waiting, putting in offers with my realtor, even without seeing the place. How
much can you spend on a six hundred square foot condo? OK, a lot if you want
to, but not to sell it for top dollar. We’ll get into overfixing later in the
book.
So, take a $150K condo, paint, install
carpet, granite counters (cheap), some accent tile and/or hardwood, new
appliances; spend $7,000. One hundred fifty thousand, plus $7,000 plus $3,000
holding costs and sell for $195K, you can clear a $20K-$25K profit every time.
And these places are selling. These are low risk, they’ll provide a safer return on your investment. Again none
of this is guaranteed, because any number of things could happen including a
turn in the market, a fire, or even a water leak that damages all three condos.
Chapter 2: Inspections
Although they are often
intertwined, there are two separate inspections involved with buying and
selling a house. The first is an aesthetic inspection of the house, while the is
the structural/mechanical inspection.
The aesthetics inspection involves what
you first see and notice when looking at a house? Does it have enough bedrooms?
Do you like the color? Do you like the tile in the bathroom? Is the kitchen big
enough for your needs? These are the questions a typical buyer asks. The structural/mechanical
inspection covers the visible structural components of the home from the
foundation to the roof, as well as the mechanical systems in the house. These
mechanical systems include the electrical system, plumbing system, HVAC (heating/ventilation
and air conditioning) systems and appliances that usually remain with the
house.
When I look at a house, I like to
see that it fits the criteria for what I think will sell in that particular
neighborhood. For example, does the house have as many bedrooms as other homes
in the area? What about bathrooms? The answer to those questions influences
what I do aesthetically to fix up or remodel the house. In a house with three
bedrooms and only one bathroom, I might decide to add a second bath to increase
its value. In another house, I might paint the dark wood kitchen cabinets a
bright color, while in another house, I might tear those dark wood cabinets out
and replace them entirely with more popular, brightly colored wood cabinets.
Does the home need carpeting or tile or hardwood floors? What other necessities
does this house require? Do the furnace and air conditioning work? Is the roof
OK? Is there any rotten wood or other structural problem?
A buyer, especially one with an experienced
realtor, want assurances that your home is as good looking as other homes in
the neighborhood, that they’re safe and in working order.
Being a good project manager will
save you money in the long run. You might be able to cut corners on items that won’t
affect the sale of the home like painting the doors instead of replacing them.
But you shouldn’t bat an eye when you realize you have to replace leaky
plumbing or a bad furnace.
Inspector’s report
In addition to doing your own
inspections, it’s also invaluable to obtain an independent inspector’s report.
The money you spend on a report can save you thousands on a remodel.
Why are
independent inspectors so important? Well, if you’re inexperienced or you’ve been
doing this for 30 years, there are certain jobs you have to sub out. Maybe the
first few times an investor buys a house, he’ll get rid of the trash himself. I’ll
admit it can be amusing and almost exciting . . . once. But after that, you
hire someone else to do it while you drive around trying to find the next deal.
Your time is too valuable to spend wallowing in garbage.
The same principle applies to home
inspectors. Sure, it’s your responsibility to inspect your house and make
decisions on paint, carpet, lights, new counter tops in the kitchen, etc. But
it’s equally important to hire a good inspector. He’ll do the dirty work and
determine if there are any structural and mechanical problems with the house. And
he’ll have the necessary tools to do the job right.
A qualified inspector’s report will
save you time and money. You can use it as a reference guide to help you figure
out the true cost of a remodel. Remember that furnace you thought was good?
Remember what happened when you sold the house two months after you finished
remodeling it? You had to spend an additional $2,500 replacing the furnace
because the buyer’s inspector said it had to be done. Had you known there was a
problem with the furnace upfront you probably could have found a better deal on
a new furnace, or you could have reallocated your budget, and cut back on some
of the less important items such as landscaping.
Take care when hiring your inspector
There are basically two types of
inspectors, good and bad, but they don’t all fit into those two distinct
categories. Even though an inspector is expensive and has many certifications,
it doesn’t mean he’s a good inspector.
One of the types of inspectors you
should avoid is the inspector who doesn’t inspect all of the mechanical systems
of a house. These are typically the “$100-all-the-time” inspectors. You’ll find
them working in neighborhoods with low-priced houses. They pretty much spend as
little time as possible at each house. They check the light switches and some
outlets. They’ll check the faucets for water flow, and some days you might even
catch a glimpse of them on the roof of a house they’re inspecting. They might
find problems, but usually they don’t. And before you know it, they’re already
inspecting the next house.
You should also stay away from the very
thorough, high-end inspectors. These types of inspectors will usually cost you considerably
more, although not always. I try to avoid these detail-oriented inspectors
because they can often break the sale of a perfectly good house to first time
home buyers, or cost you an unreasonable amount of money.
I once used one of these inspectors
on a house I was selling. After his inspection, he presented me with two-pages of
items that needed attention. His report indicated that the three front steps to
the house were not quite level—not rotten mind you, just not level. After
reading the inspection report, the buyer’s agent personally told me the three
front steps, which were still solid, HAD TO BE REPLACED, because they weren’t
level. The agent said the buyer would accept a $3,000 credit, even though the
steps created a hazard to their health because they weren’t level.
Normally I just would have had my
handyman fix them, but the closing was in four days. The buyer got his $3,000
credit, although it was a hard decision for me to make. Either way, five years
later, not to mention $3,000 richer, the buyer is still using the same old
stairs. These types of inspectors have cost me a lot over the years. I try to
avoid them whenever possible.
And you should avoid at all costs, the
inspectors who know just enough to get them in trouble. These are
underqualified, over-trained inspectors who have been taught not to take any
responsibility for anything at all.
Their reports read something like
this: Signs of a water leak somewhere in the house at some point in the last fifteen
years, recommend a licensed plumber check plumbing and certify; also recommend
a licensed roofer check roof; also recommend licensed electrician check front
patio light. This is always a burned out light bulb, we leave it on for
security 24/7, the bulb is burned out. Why do we have to hire a licensed
electrician who’ll charge $100 to change a light bulb?
Of course, when you’re selling a
house, you can’t choose the buyer’s inspector. But this is just a guideline for
the types of home inspectors I prefer not to hire to do inspections for me.
When I purchase a home and have it
inspected, I expect certain things from my inspector. I don’t want him to miss
anything on the house, but I also expect a reasonable evaluation. I want an
inspector who’ll go through the house and prepare a thorough report on what
needs immediate attention, what will need attention in the future, and what items
aren’t quite right, but don’t need to be repaired.
There are several different
inspection report templates available in bookstores, libraries and on the
internet. All of them serve the same basic function: They serve as a basic
outline or check list for examining all of the structural, mechanical and
functional properties of a house.
I have included a basic list of
items any good home inspector and perspective seller should be aware of. I’ve
also included a typical summary of a home inspection. Since all houses, from new
construction to old houses, will have issues, it’s important to evaluate all
aspects of a house, address the critical and important ones, and discard the
unimportant items.
In the end it’s up to the buyer to
determine what’s important when purchasing a home, but be careful not to miss
out on either buying or selling a house just because you don’t want to deal
with the unimportant issues.
Here’s a example of what I mean. You
might be purchasing a house that has a leak in the main water line or a furnace
that emits a natural gas order when it’s running. These are items a typical
buyer might want to have addressed. On the other hand, I’ve seen deals not close
because the buyer wanted new window screens in the house because the old ones
were dirty, wanted the broken latch on a screen door fixed.
In a buyer’s market, a seller might
want to address these little items just to sell a home. But in a seller’s
market, a seller might pass on an offer from a buyer who wants several little issues fixed in favor of a buyer who
will purchase the house “as is” and overlook many easily correctable items like loose trim under the dishwasher or a
broken door latch.
Remember on every home inspection, the
inspector’s job is to try and evaluate every visible and testable function of a
home.
The key items
that should included in an inspection are:
Foundation: Are there visible cracks,
signs of sinking, unevenness, or expansion?
Plumbing: Is it to code? Are there any leaks in visible areas such
as under sinks, around toilets? Are there any visible signs of leaks behind
walls and ceilings?
Roof: Is it in good condition; are
there any visible signs of leaks or damage?
Gutters: Are they necessary? If so, do they exist and are they functioning.
Are they rusted and/or missing downspouts or extensions?
Windows and Doors: What condition are they all in and do they all function
properly?
Flooring: Is it all structurally sound?
Exterior: Siding and trim, what condition is it in? Are there any
signs of prior damage and is anything in need of repair?
Interior: Are the walls in good shape? Are there possible
structural issues?
Heating and Cooling: Is the heating and/or cooling system in
working order and within the useful parameters of the unit. (Thirty-year-old
furnaces and hot water heaters that function properly still may have reached
the end of their useful life expectancy.) If there are fireplaces, have they
been serviced and inspected?
Electrical: Does the house have a proper electrical service and is
the wiring safe? This is extremely important in older home. Over the years,
electrical has changed tremendously and many older homes have original wiring,
which when built was acceptable. But are unsafe according to today’s standards and
can pose potential fire hazards. Does EVERY outlet and switch function as it
should?
Landscaping: Are there any drainage problems?
Appliances: Does every item installed in the house function
properly? This will encompass not only the stove, oven, dishwasher, washer and
dryer, but other extras like the central vacuum, intercom system, doorbells,
heated driveways, and anything attached to the house.
Driveways and walkways: Are they in good condition or in need of
repair?
The following is an example of an
inspection report:
EXCELLENT HOME
INSPECTION SERVICE
(720) 123-4567
INSPECTION
REPORT FOR: John A. Brown
Report
Number: 01-01-A03 June
01, 2007
INSPECTION SITE:
I inspected the
house at the above site on May 31, 2007.
Overview
The house is a tri-level house with
a two car attached garage and a basement. The lower part of the house is of
masonry construction with a brick exterior. The upper part of the house is of
frame construction with mostly metal siding. The foundation, lower level walls,
basement walls, basement floor and garage floor are poured concrete.
The upper level has a master
bedroom with private full bathroom (shower, no bathtub) two more bedrooms and
another full bathroom. The main level has a living room, dining room and a
kitchen with breakfast area. The lower level has a family room with wood
burning fireplace, a laundry alcove and a powder room. The basement has a
recreation room, a finished bedroom, a full bathroom and a storage/utility
room. The overall house is in about the average condition of similar
properties.
Structural
The foundation is firm and the
entire house is structurally sound. There is no evidence of expansive soil
damage. Because of the age of the house, there should be no future expansive
soil activity. There is also no evidence of water from the outside having
entered the basement or any other part of the house.
Access to attic is in the breakfast
area ceiling and in the upper hallway ceiling. The attic has marginally
adequate insulation.
Roof
The roof has 3 layers of “T-lock”
composition shingles. The top layer of shingles is estimated to be
approximately 10-15 years old. The shingles are in acceptable condition. With
normal maintenance, the roof should last for at least 5-8 more years. Gutters
and down spouts are in good condition but contain leaves and dirt.
Exterior
Metal siding is in good condition. Siding
and trim paint is in acceptable condition. Open areas in siding joints and
around the doors and windows have adequate caulking. Brick is in good
condition.
The front porch is in good
condition. The walkway has settled but is in usable condition. The rear fence
is in good condition. The lawn, shrubbery and trees have been neglected but
should recover with reasonable care. The rear patio is in good condition.
There is an
in-ground lawn sprinkler system that was not checked.
Interior
Paint is newer and could be all
right for some time. Carpeting in the basement is loose and bunched but all
carpeting is in good condition. Floor coverings in the kitchen, laundry room
and bathroom are in acceptable condition. Kitchen cabinets and countertops are
in acceptable condition. Bathroom cabinets and countertops are in acceptable
condition.
Heating and
Cooling
Heating is by gas forced air. The
furnace is located in the basement and is adequately sized for this house. It
is an older furnace but there are no natural gas leaks and no carbon monoxide
present in the heated air. However, it has been some time since the furnace was
cleaned and serviced. There is dirt, rust and combustion residue in the furnace
interior. Also, the furnace vent pipe is separated on top of the furnace. The
thermostat is on the living room wall. The thermostat is in good condition and
operates properly.
The family room
fireplace, damper and flue are in good condition
There is a through-the-wall air
conditioner in the family room. The air conditioner runs but does not cool the
air.
Plumbing
The plumbing could not be
thoroughly checked because of a major leak inside the master bathroom wall. The
location of the leak could not be precisely located but water leaked down into
the powder room, utility/storage room and into the garage.
It was noted that the main water
shut off valve and the sprinkler system shut off valve are located on the front
basement bedroom closet wall. Plumbing supply pipes are copper and plumbing
drainpipes are partly plastic and partly cast iron. The water heater is located
in the basement utility room next to the furnace. It is a 40-gallon, gas
operated water heater that is estimated to be approximately 15 years old. The
water heater leaks and the heated water is excessively rusty.
Electrical service is adequate for
this house. The 125 amp main circuit breaker panel is located on the exterior
rear wall. The panel is in good condition. Wiring is copper. There is 220 volt
service for the clothes dryer and for the kitchen range. There is also
sufficient electrical capacity for a central air conditioner or any other
normal household application. The doorbell is in operating condition.
Smoke detectors test as working. A
cover plate is missing from an electrical outlet in the living room. Light
fixtures are missing from the family room and dining room.
Doors and
Windows
The front entrance door is in good
condition. The rear patio door is in good condition. The overhead garage door
and garage door opener are in good condition and operate properly. The door
from the garage to the interior is in good condition. The door to the basement is
missing.
Windows are double paned windows
with metal frames. Windows in the family room, dining room, living room, master
bedroom and second bedroom have defective seals allowing moisture to enter
between their double panes. These windows are still functional but cannot be
cleaned.
Appliances
The fan in the range vent hood does
not work. The dishwasher was not checked since the water was turned off because
of the water leak. The garbage disposal operates properly. There is no kitchen
stove, refrigerator, clothes washer or clothes dryer.
SUMMARY OF ITEMS requirING attention:
Water leak inside the
master bathroom wall should be eliminated. The rest of the plumbing and
sprinkler system should then be thoroughly checked. Any problems/deficiencies
identified during the plumbing inspection should be addressed as though they
were included in this original report.
Gutters and down spouts should be cleaned.
Basement carpeting should be re-stretched.
Furnace should be cleaned and serviced by a
licensed heating contractor. He should certify that the furnace is in safe and proper
operating condition.
Vent pipe on top of the furnace should be
replaced.
Family room air conditioner should be repaired
or replaced.
Water heater should be replaced.
Missing cover plate should be replaced on the
electrical outlet in the living room.
Light fixtures should be installed in the family
room and dining room.
Door should be installed to the basement.
Windowpanes with defective seals in the family
room, dining room, living room, master bedroom and second bedroom should be
replaced.
Range vent hood should be repaired or replaced.
The above are the principal
problems found that need attention and this completes the report. Visible
components only were inspected. Components hidden inside ceilings, floors,
walls and underground are not included in the inspection.
Investigations for mold, lead based
paint, noxious weeds and radon also are not part of this inspection. These are
specialty areas that require particular equipment and skills available to
experts in their fields.
The inspection is intended to
provide you with information as an input to the buying decision. It is not a
warranty or guarantee. Unexpected repairs should always be anticipated.
Original signed by Joe Inspector
____________________
Joseph Inspector
Excellent
Home Inspection Service
This is a copy of an actual
inspection report from a house. As an overview, let’s look at the summary and
pick apart how all of these inspection items could be used to the advantage of
the seller. Before you put a house on the market check these items carefully.
1.Water
leak inside the master bathroom wall should be eliminated. The rest of the
plumbing and sprinkler system should then be thoroughly checked. Any
problems/deficiencies identified during the plumbing inspection should be
addressed as though they were included in this original report.
Water leaks are common and usually
simple to repair. Never sell a house without a visual inspection of all the
visible water lines. Flush all the toilets, run the water in every sink for at
least five minutes, if you see any signs of leaking either from the valves or
in the drains. If an inspector cannot find anything wrong, he won’t put it in the
report. If a good inspector sees something wrong, he’ll recommend the buyer
check everything out. If you fix the problem first you won’t have to worry
about what the buyer’s inspector will find.
2.Gutters
and down spouts should be cleaned.
This is regular
maintenance, clean the gutters before you list a house.
3.Basement
carpeting should be re-stretched.
This is an item that would be
covered in a typical remodel, in most cases this will not be an issue because
you will be replacing the carpet or flooring. However, there are certain
situations where good carpet simply needs to be cleaned and re-stretched. In a
remodel, if applicable, this is a good cost-saving alternative.
4.Furnace
should be cleaned and serviced by a licensed heating contractor. He should
certify that the furnace is in safe and proper operating condition.
When in doubt, ALWAYS have the
heating and cooling system in a house cleaned and certified before you list the
house
5.Vent
pipe on top of the furnace should be replaced.
Your heating contractor should
include this in his service, be sure to remind his of this when you send him
out to the house.
6.Family
room air conditioner should be repaired or replaced.
Get rid of it. Rule of thumb, if it’s not
necessary and it doesn’t work, remove it.
Window air conditioners will not
make or break the sale of a home. Evaluate every item like this in a home and
ask yourself if it’s necessary. Remember that old under-the-counter can opener,
or the clock radio? If it doesn’t work, a good inspector will write it in the
inspection report and it may come up at the closing table.
7.Water
heater should be replaced.
Unfortunately, some things you can’t
avoid. But this will give you time to install a new one for less than what a retail
plumber will charge.
8.Missing
cover plate should be replaced on the electrical outlet in the living room.
With proper management and qualified
painters, this will never be an issue. Cover plates are so inexpensive, that
even in low-end homes, they should all be replaced with new covers.
9.Light
fixtures should be installed in the family room and dining room.
Again, this is all part of a
complete remodel. It shouldn’t be an issue
10.Door
should be installed to the basement.
This is a code/safety issue. Installing
a door is easy and relatively inexpensive. Do it immediately if the buyer
requests it. Otherwise, depending on the layout of the house, you may prefer to
leave it off and wait until the house is under contract.
11.Windowpanes
with defective seals in the family room, dining room, living room, master
bedroom and second bedroom should be
replaced.
A window company should be one of
the first companies you call when remolding a house. At least have the cost of
replacing the windows your budget because buyers will usually want them fixed.
This is a standard $75 fix. It should
be replaced when you replace the outlet covers and the lights in the house,
unless it looks new and works.
It’s important to evaluate every
inspection item. The rule of thumb is that during the remodel you should fix any
item in a house that you can address easily and cost effectively, especially if
it adds value to the house. As always, spending a little money ahead of time on
a few small details, can save you a lor of time and money at the closing.
Chapter 3: Reference Guide: Getting It Done
In this section I’ll walk you
through a remodel of a single-family house that was purchased specifically to
be rehabbed and resold for profit. You might want to copy and customize the
charts and lists in this chapter to fit the needs of any single-family house. The
items that should be addressed will depend on whether the property is to be
sold in the near future, will be sold in one to two years, or rented
immediately.
When you first look at a potential
rehab project, start from the outside. The following list will explain what to
look at and in what order. While reviewing the list, it’s important to keep in
mind that the buyers will have an experienced inspector go over the house as
well. Unless you’re in a strong, appreciating market, the items on the
inspection list can influence whether you sell the house.
Many experienced realtors will
often offer a service to “stage” a home. This is because staging can help
potential buyers imagine what a house will look like with furniture and the accessories
in it. Sometimes, this is an add-on or last minute effort to cover up or
distract buyers from seeing flaws in a home. In general, a buyer likes a clean
presentable home. If the remodel has been done properly and the house appears
to be new, you may not need to stage it. However, I have found that minimal
staging can always make a home show better. Be careful not to “over stage” a
home. This can not only distract potential buyers, but can make the home appear
smaller than it actually is.
If I don’t do any other work on a
house I’m trying to sell or rent, I make sure the paint on the exterior in in
very good condition to ensure that it looks as good as possible. I believe in
the philosophy that the best-looking house on the block will sell or rent the
quickest. So I strive to make every one of my houses look great. With good
planning and good management skills, this is not only easy, but cost-effective,
as well.
Think about this: If you have a
house that needs minimal work, such as paint and carpets, you can sometimes get
away with a little cleaning and a little touch-up. You can choose to have the
carpets steam cleaned and touch up some of the paint. It takes just about the
same time to lay down new carpet and paint the whole house as it does to clean
it and touch up the paint..
For example, it may cost $1,562 to
paint the entire interior of a typical 1,250-square-foot house and $1,875 to
install new carpet, which ends up costing about $3,437. It will cost you about $500
to touch-up the paint on some of the walls and $500 to steam clean the carpets,
or $1,000 total. The difference between the two is approximately $2,400.
When evaluating the selling or
renting of a property, always consider the holding cost. A $200,000 house with
a seven percent interest-only mortgage will cost $1,333 a month, add another
$200 for taxes and insurance, and another $200 for utilities and your total
cost will be $1,733 per month. If you’re a house flipper and you’re borrowing
the money, then the cost of the house will increase. So, if you have a 14%
interest-only loan, your house payment will jump to $2,733 per month.
Example 1:
8% interest rate
$200,000 house value
8% interest rate
200,000 x 0.08 = $16,000 per year
cost
Divided by 12 months = $1,333.33
per month
Example 2:
14% interest rate
$200,000 house value
14% interest rate
200,000 x 0.14 = $28,000 per year
cost
Divided by 12 months = $2,333.33
per month
When you evaluate the cost of holding a
house for one month, you’ll find that it will cost more than repainting and recarpeting the entire house. About $333 less than one month of your average
monthly house payment. [CM2] In
many markets where the typical holding time is four to six months, spending a
little more on the basics will help your house sell quickly and save you money.
If I give myself six months to sell
a house with $2,733 monthly holding costs, the total holding cost would be
$16,398. If I spend an extra $2,500 to make the house look new inside by
installing new carpet and painting the walls, I’ll probably sell it faster than
doing a piece-meal carpet and paint job.
In my experience, homes in decent
neighborhoods tend to be on the market for about six months. On average, my
rehabbed homes sold in less than four months. I save two months holding costs, $5,466,
minus the $2,400 expense of new paint and carpeting. Therefore, I save at least
$3,066 per house, which is a $3,066 extra profit per house.
It’s up to the individual project
manager to decide what to do and how much to spend for each house. It’s
important to consider cost-saving ideas and how each idea will influence the
home’s price and ultimately its sale.
I often don’t know the right thing
to do until I’ve made a few wrong decisions. I had one house for sale that was pretty
expensive, over $700,000. It was a wonderful home, in a good neighborhood and it
had been expertly remodeled. It sat on the market for over six months in a
strong market. Everything else I had on the market was going under contract in
less than two months.
Although there was a spectacular
view of the mountains from the entire back of the house, there was also a six-lane
super highway running alongside the back. Though the highway was not directly
behind the house and there were a few hundred yards of open space, the highway
was noticeable and noisy. That was my problem.
One of the owners finally went out
to the house to see why it wasn’t selling. Although the house showed well, the
owner decided that the project manager did a terrible job. The owner’s solution
was to change the double pane windows to triple pane windows. I spent the extra
$10,000 replacing the windows and kept the price the same. The house remained
on the market another six months before it was rented. It never sold. The only
way to sell such a house is to discount the sale price. The new $10,000 windows
did not affect the sale of the house at all. The moral of this story is to be
aware of each remodel decision.
The following table is a guideline
for inspecting the aesthetics of a home. This corresponds to the included bid
worksheet. The outline is an overview and a preliminary guide to what I look at
when I’m first evaluating a home for a remodel. Keep in mind that this is
mostly a visual inspection of what needs attention so the house will sell for
top dollar. While remodeling, I always check and certify all the mechanical
systems such as plumbing and electrical to insure that I am selling a safe and
sound house.
Inspection
Guideline
I. Outside
1. Curb appeal
a.
Yard, landscaping, trees and shrubs
b.
Driveway and walkway condition
c.
All decks, stairs and landings
2. House
condition
a.
Paint, siding, trim, and colors
3. Roof and Gutters
a.
Signs of damage
4. Windows and
Doors
II. Inside
1. Paint and
trim condition
2. Flooring
Type
a.
Carpet
b.
Tile
c.
Hardwood
d.
Other (vinyl, concrete, etc.)
3. Kitchen
a.
Countertops
b.
Cabinets
c.
Appliances
d.
Flooring
e. Overall layout; is it functional?
4. Bathrooms
a.
Shower/bath wall condition (usually tile)
b.
Vanity/ toilet
c.
Flooring
5. Lighting and
electrical
a.
Light fixtures
b.
Electrical service and meter
c.
Outlets and switches
6. HVAC and
Plumbing
a.
Heating (furnace) and cooling (A/C) systems
b.
Exposed plumbing, galvanized, copper, PVC pipe.
Chapter 4: Office Evaluation and Initial
Walk Through
It will save you much time and gas
to do your preparatory work at your home office/desk. When I see a potential
house I’m looking at to buy, I do much of the paperwork before I even walk
through the house. I’m not going to cover what types of homes you should invest
in; there are plenty of books on the market with much more detail on how to
find houses and what kind are good investments. I will, however, focus on how
you can save time and money in the process.
The fact is you will need to spend
some money on nearly every house you buy, even if it is just to hire house
cleaners to make it sparkle. To save time, I work up an initial budget before I
even look at a house. I created a spreadsheet of various costs by analyzing my previous
remodeling budgets. This information is the crux of how I will eventually bid
out the houses for repairs.
My project manager has taken the
time to put together an accurate spreadsheet to bid out houses. The items on
the sheet are all the common items used in a typical remodel, although their
costs may vary. Because of supply and demand, an area with a high cost of
living typically has higher material, labor costs and housing costs,.
Conversely, an area with a low cost of living has lower material, labor, and
housing costs.
Using the spreadsheet presented in
this book, you can come up with set costs based on your geographical location so
you can properly bid out home remodeling jobs, even if you don’t have any prior
estimating experience.
Every bid will need to have a
contingency fee of fifteen percent to cover unexpected costs. I hope to never
use it, and with careful inspections, I rarely do. However, I have faced issues
with a remodel that were either overlooked or I never knew existed.
The most common and avoidable
mistake is the heating system. When in doubt, put the cost of a new system in
your bid. There’s nothing worse than to get a house under contract and find out
it needs $2,000 more heating work done to complete the deal. And you have to
use that money you were saving for a trip to
There are countless obstacles and
repairs that you‘ll probably encounter in this business, many of which are
unforeseeable. Even the best and most experienced investors run into problems
that are beyond their control.
One of the common problems I often run
into is a meddlesome neighbor. I recently had a house for sale in an average
neighborhood that had been vacant and abandoned by the previous owners. Because
it was vacant, the next-door neighbors started parking their work truck in
front of my $300,000 house. I did a considerable amount of work on the house to
make it the best-looking place in the neighborhood. Unfortunately, the curb
appeal evaporated because the neighbors continually parked their two work
trucks in front of the house.
I asked the neighbors numerous
times not to park in front of my house, and each time they obliged. But every
time I came back to show the house, the trucks were parked there again. And the
more I complained to the neighbors, the more hostile and passive-aggressive
they became. They made it their mission to sabotage the sale of the home. They greeted
realtors and potential buyers as they came toward my front door, telling them
of the terrible issues related to the rehabbed house, including broken pipes,
water leaks, and mold. None of this information was true. Rather, it was just a
fabricated story from the neighbors to insure their extra parking spaces
remained undisturbed.
I finally sold the house, although
I had to heavily discount the price for someone to overlook the neighbors’
nonsense. In addition to the discounting the price, I ultimately owned the
house for an extra six months, which meant paying the mortgage and heating
bills for that time period. To top it off, a licensed plumber and a licensed
mold inspector had to verify that, in fact, everything the neighbors told the
buyers was fabricated. In this instance, there was little I could do legally to
correct the situation. I took the hit, paid the price, and lost money on this
deal.
Another house I bought looked to be
a very profitable deal. It was a bank-owned house. The previous owners vanished
for no obvious reason at all. I did a fantastic remodeling job on this house,
even going a little overboard on it. I put in a quality kitchen including solid
surface countertops and stainless steel appliances. The yard was extensively
landscaped and I even installed a sprinkler system. One afternoon, the painter
called up and said he was cleaning up his paintbrushes when the water stopped.
He was sure I had simply forgotten to pay the water bill and asked when I would
get it taken care of so he could finish the job.
I looked in the file and found that,
surprisingly, this house was not on city water, but rather, on well water. Not
good. I found a well company and sent them out to fix it. I though it must have
been the pump. The next day, the well company called us with the report. The
good news was there was no problem with the pump; I saved $300 on that. The bad
news was the well had gone dry. I needed to drill a new deeper well. I weighed
out the difference in cost of drilling a new deep well for $20,000, which the
well company said would probably work—although they wouldn’t guarantee it—versus
installing a new city tap for $40,000, which was guaranteed to work. I chose
the well, which worked fine, but it cost me $20,000 I wasn’t planning to spend.
I was also forced to wait until all of the repairs were made before I could put
it on the market.
The lesson here is that you need to
be aware of all of your repairs before you even consider buying a house. There
are always issues that will come up with home repairs. Having a good idea of
all the potential problems that may exist will help you avoid many common,
costly errors. Only through careful planning can you be sure that every expense
on a remodel is viable and necessary, and will inevitably make you money.
Initial
Walk Through
When you first
walk through a house, you envision what you will be doing to the house.
Curb
Appeal
The first impression a buyer or a
renter gets of a house is the one that lasts. When you first look at a house,
anything that stands out in your mind will stand out in the buyers’ minds. Be
aware of what you see and what looks good and what needs an upgrade or a
cleaning. As with every aspect of remodeling for profit, it’s crucial to
consider the comparable sales in the neighborhood. The property’s appearance
from the street must be equal to or better than the other houses on the street.
This is especially important in a soft or declining market.
When there are more houses for sale
than buyers, their first impression of the house is what they will remember.
Ask yourself, what’s missing or needs attention. Does the lawn need irrigation?
Is it important? Do the other houses on the block have landscaping? Is the yard
the best or the worst yard in the neighborhood? If your landscape is the worst
on the block, it probably needs some attention. Ask yourself, what the house
across the street looks like. How well are the property, trees, landscape and
accouterments maintained? If all the houses in the entire neighborhood has
beautiful green lawns, your house should also have a great lawn if you want
buyers and renters to show interest.
What You See Is What You Get
Have you ever noticed that many
builders will spend money and time installing landscaping, trees, shrubs, sod,
and even expensive irrigation systems in the front yards of homes? There’s a
reason for this. Builders will often spend extra money on the first part of the
home you see, the front yard, and often spend little or nothing on the
backyard. They dismiss the lack of landscaping in the back as a “plus” or added
benefit. They’ll often sell this home as “custom.” The builder advertises that he’s
helping the buyer customize the backyard to his individual specifications.
The truth is the very last part of
a home a buyer looks at is the backyard. Once buyers get to the backyard, they’ve
already seen the front, the entry, the kitchen, bathrooms, bedrooms, and family
room, and they’re able to make a decision about purchasing it or renting it.
There are exceptions, including homes with backyard views, homes on the water,
and homes with open space or parks adjacent to them. Be aware of your situation
and what you can do economically to make your landscaping just right for your
home but put it where it counts.
Builders will often “sell” buyers
extra add-ons in their new homes. That means these homes may not come with
grass in the backyard, but the builders will offer grass as an added service.
This is how buyers can customize their homes and the builders can jack up the
base price. This is the same tactic that new car dealers employ. The base price
of a car may be $20,000, but if you want a CD player with an MP3 hook-up,
instead of the stock AM/ FM radio, it may cost you up to $1,500 more on the
purchase price. Is the radio actually worth $1,500? Absolutely not, but people
would rather not deal with installing a comparable $150 radio from a local
audio store.
Builders will install backyards,
and several other add-on items, but for a fee. I’ve worked with new homebuyers
in the past and found that typically it was at least 50% less expensive to add
the upgrades after buying the home. My bookkeeper bought a new home and found
it more economical to tear out the new carpeting in her home, recycle it for no
cash back, and install hardwood floors. Even though she paid for the carpeting
and essentially discarded it, she still saved about $2,000 versus having the
builder install the hardwood floors.
A good project manager must
understand and make educated guesses about what the average buyers want. It
might only cost $800 more to install hardwood flooring rather than the
carpeting during a remodel on a house in my bookkeeper’s neighborhood, but the
return would be $2,500, and the desirability and salability would increase. The
same holds for every aspect of a competent remodel for profit.
Take note of the climate in the area
where the property is located. If it rarely rains and the lawn needs watering
regularly, consider your options for adding a sprinkler system. Hiring a local
installer, or one who works on the side, for this type of small is more cost
effective than hiring a large firm. But you should use larger companies for big
jobs that require three or more workers. If you can consistently give mom-and-pop
contractors some part-time work, they’ll give you a better price and they’ll do
a good job because they must rely on you to give them additional work down the
road.
Large companies that do bigger jobs
will eventually forget about the occasional job you have for them to work on a
small repair or a simple lawn cutting. Your yard will soon either turn brown or
may become over-watered and overgrown with weeds because the large company won‘t
give its full attention to your small jobs.
I once had a house with over
$20,000 of landscaping. The irrigation system ran three times a day on a yard
that was over 1/3 of an acre. Once the large company’s completely installed the
system, I forgot about the yard for three weeks. Only when a neighbor called the
number on my “For Sale” sign in front, complaining of some weeds in the yard, did
I find the weeds and the lawn had grown to over six feet tall. And it was only
then that I realized no one was tending to the yard. It cost a small fortune to
manicure the lawn so it looked like new.
Don’t neglect you houses. Monitor
your vacant houses weekly. Small independent contractors will usually take
responsibility for their work. And typically, only the smaller companies that want
more work will monitor their sprinkler systems once they’re installed. In
addition, their prices tend to be lower. Larger landscape companies prefer to
move on to the next large job, or they’ll service your lawn for a high price,
which is not what you want.
I’ve never had any luck paying
other on-site contractors to water the lawn everyday for twenty minutes, even
though they were already working on site. A contractor’s job is to work on the
house, not water the lawn. If you expect them to, you’ll probably be
disappointed. And you’ll end up spending more on lawn maintenance and
irrigation when you sell or rent your house. Also, don’t expect renters in
below average neighborhoods or college students to take care of the lawn; they
won’t either. My solution is to hire a lawn service or a local kid for weekly
lawn service and maintenance. The results will be much more cost-effective, and
it’s far likelier to be done properly. On the other hand, always take advantage
of your workers to do the things that they understand and can be compensated
for.
It’s critical to remove any dead or
diseased trees from your properties. Prune any dead wood or weakened branches
from trees, as these pose a threat to renters. In addition, most buyers will
probably ask that you tremove such items before closing. Most buyers’
inspectors will ask that any trees or limbs touching a house or roof be trimmed
to at least twelve inches from the building.
Removing or pruning very tall
trees, trees near power lines, or trees that pose the threat of breaking and
damaging your building or a neighboring property are jobs for professional
arborists. In other cases, a contractor’s helper may be able to do some of the
easier, yet more time-consuming tasks. Pulling out shrubs and putting in mulch,
while painstaking and time-consuming, does not take much skill. Take advantage
of your on-site workers, and their assistants to consolidate jobs. If you have
good workers, they’ll be happy to make a little more money, and you’ll save
money in the process.
Driveways, walkways, and sidewalks
deteriorate over time. The concrete cracks and often heaves in colder climates
where freezing and thawing occurs. Take advantage of companies that can repair
and fix damaged concrete and paved driveways. As with many home repairs, if it
looks like new, it will sell like new. I’ve had great success repairing
expansion damage through a process called “mud jacking,” which pumps concrete
through a tube below the concrete to lift it up. Often a driveway or sidewalk
with unleveled concrete slabs can be mudjacked and adjusted by a skilled
contractor who can make it level again. And it will only cost you a fraction of
what it would cost to tear out and replace the concrete surface. When inquiring
about mudjacking, get references for different contactors. The quality and
skill for this varies considerably; therefore, the more difficult jobs will
require a more skilled company.
Dwelling,
House Structure
Is the house straight? Are there
any obvious structural issues? Although only a structural engineer can verify
the integrity of a house, there are several “red flag” issues you should
recognize.
So you should use examine the
structural integrity of a house in the following order,:
The age of a house is the first indicator
of structural problems. Usually, new homes have less structural issues than
older homes, although this is not always the case. But it’s fair to say that
the older the house, the more likely it is to have structural issues.
The structure and lines of the
house (are the sides of the house are parallel? Are the angles are correct?)
can be identified by simply eyeballing the house/ A visual inspection is he
easiest way to check the structural integrity of a house. While looking at the
house, determine whether the house looks straight. Often, older homes are not
especially straight. You can use the roofline to determine if a house is level,
which means it’s still standing as it was built. Look to see that all the right
or ninety-degree angles in a house look correct. Many older houses (sixty years
and older) experience some shifting and movement, so use your judgment when
looking at these older homes.
A house that is not straight has
two problems that need further attention. The first is that if the house is not
plumb or looks funny, potential buyers will also see this as undesirable.
Second, if there are structural problems that you choose to address, you will
need documentation from a structural engineer.
Most repaired structural damage
will reveal telltale signs of the repairs, which are typically hidden in
basements, crawlspaces, and attics. Conversely, other structural problems will
be apparent with the naked eye. When looking through a house, be sure to have a
flashlight and get into the dark areas. See if there’s anything that looks
different or “not right.” It’s easy to identify broken or split beams or
rafters in an attic that support the roof. But it’s not as easy to identify loosened
joints where the nails are showing in crawl spaces and behind exposed walls.
Look for cracks in basement walls. Much of this is present in most every house,
but look for the most severe damage. If you;re unsure, always consult a structural
engineer.
While looking for problem areas that
were previously repaired, keep an eye out for any major repairs. There really
isn’t anything that should concern you about major structural repairs. In fact,
this is more desirable than if the structural damage had not been repaired.
Look for signs of new or replaced beams and rafters, “sistered” in pieces, such
as when you fasten a 2x4 to an existing piece of broken wood to strengthen it.
Look for anything that doesn’t appear to be original. If you have any concerns
at all, consult your structural engineer.
It’s important to have a structural
engineer you can trust to resolve your structural issues. There are several
large companies who can prepare long, multi-page, costly reports. I’ve used
these services of these companies and paid several thousand dollars for their
reports. There are some instances including with high-end houses, houses built
near or over water, or houses built on steep grades where these extensive and
overly technical reports are required, but typically not necessary. After all, a
buyer want to know the house is safe and not going to fall down. He doesn’t
want a a lengthy, technical, thirty-page report with possible theories on what
could happen to the house if the world ended.
Therefore, it’s a good idea to find
a local structural engineer who can write a less expensive, technical report. I
have a fantastic retired structural engineer who does all of my work. He used
to build rocket launch pads and in his retirement he enjoys looking at houses.
He’ll visually inspect a home, write a report, and give the report his stamp of
certified approval for less than $200, which is what buyers want.
If my structural engineer does find
a problem or has concerns, I simply fix the problem. When the necessary repairs
are complete, he re-inspects the house, writes his report, and moves on to the
next project. End of story. This has never been a problem and I know the report
represents a guarantee for both the buyers and me, the seller.
My home repair philosophy is that
all repairs should be done in direct correlation to the value of the house .
I’ve seen countless custom homes, including one, entry-level home I bought in
an average neighborhood that even included a water feature. More specifically,
the previous homeowner installed a pond and a waterfall in the living room. It
may sound fantastic; except it was a two-bedroom house and the water feature
took up a third of the house. As I mentioned, I prefer to remodel homes in a
fashion suitable to the value of the home. This home did not have custom
cabinetry, high-end appliances, triple pane windows, custom tile, or granite
countertops. Therefore, when I removed the pond, I did not simply tear it out
and cover it with carpet. Instead, I made sure the house kept the structural
integrity suitable for its value.
If you’re in the business of buying
and selling or buying and renting, know your product. Be aware of cutting
corners, because if you sell a faulty product, it will come back to get you in
the end.
Roof
The second most common inspection
request from buyers is a roof certification. Buyers want to know if the roof is
in good shape. Therefore, they want a guarantee from the seller that the roof
isn’t leaking and it won’t cause any problems. Remember, a faulty roof can’t be
compared to a dead shrub, a cracked sidewalk, or weathered paint. If there is
problem or a leak, it can and usually will cause extensive damage, and end up
costing quite a bit of money to repair. You have to be aware of this. I’ve
found that it’s important to have a qualified and licensed roofer you trust working
for you—someone you can call when you need him.
Why do you want a licensed roofer?
Even though handymen and side contractors can do competent repairs, only a
licensed roofer can give you a written guarantee that the roof is certified. The
only time using an assistant or a handyman can save you money is when you’re
installing an entirely new roof. Otherwise, when you hire a non-licensed
roofer, you’ll also have to pay for a roofing company to come out and certify
your roof.
I find it’s typically more
cost-effective to use a small, local company for ALL my roofing work because I can provide them
with nearly continual work. Therefore, it’s in the owner’s best interest to do his
best work for me at his best prices.
I found my roofer during the sale
of one of my houses. During the fix-up period, my on-site manager thought the
roof could be certified for five years, but upon closer examination, he
realized it had some damaged shingles. Because the buyer’s home inspector
requested a roofing certification from me, I called two of my regular roofing
companies, who said the roof needed to be replaced for around $3,500, although
they never examined it. So my project manager called a third, smaller roofing
company that had completed work for us in the past. After a quick call, the owner
went up on the roof and said he could do the job and competently certify the
roof for five years for a whopping $350. I saved $3,150 by making one
additional phone call. I also found a roofing company I still use today.
In this business, it’s important to
understand that every company works differently. Every contractor charges
different prices for each specific job. For the small company, the final costs
may vary depending on when the owner’s daughter’s school tuition is due, when his
rent is due, or even when his cell phone bill is due. Take advantage of these
opportunities to establish strong relationships with your contractors. You can
help one another out and build lasting working relationships that will benefit
each of you.
You also need to make sure you know
the different types of roofing material and what is required by code in your
community. I’ve never experienced a buyer whose decision to buy a home was even
remotely based on the type of roof or color of the shingles. If I’m selling a
house that needs a new roof I automatically set up a time for my roofer to inspect
it to see if he’ll certify it. If he can’t certify it, then he’ll give us a
bid. Because I’ve used his services for a number of years, I understand his
pricing schedule, which allows me to properly estimate the costs to install an
new roof for a house of that size.
My roofer will always bid out the
entire job, and sometimes he’ll itemize different portions of the job. In my
area, the code for roofs varies by township. Some townships allow you install a
new roof over one existing layer; while others will allow a new roof to be
installed over two existing old roofs. And other townships require that you
tear off everything down to the bare wood or felt (what goes on before any
roofing material) before you install a new roof.
At this point, the decision-making
process takes place. The labor involved in installing a new roof can sometimes be
as costly as the new roof itself. Therefore, I evaluate the minimum effort
needed to repair the roof. If a typical roof installation job costs $1,800 on a
particular house, the final bid, including the labor of removing two existing
roofs would be approximately $3,800. But you should also check with your city
or town to determine what the code is for installing a new roof.
Although there’s no science behind
the math, in this case you could still save money if you only had to remove one
layer of the old roof. Not only will you save money on labor, you’ll also save
money on a trash container for the extra waste material. But you won’t save a
dime if your roofers aren’t diligent when they remove the old roof. You need to
ensure that they really are only removing what’s necessary.
Keep in mind that the life
expectancy of a thiry-year roof is reduced by half when it’s installed over an
existing roof. The idea of overlaying the roof is a great, money-saving idea
for people who are selling. However, if you plan to live in the house or use it
as a long-term rental, you might consider spending the extra money and removing
the existing roof(s) to ensure a quality and long-lasting roof. The decision is
up to you.
It’s vital to understand the
importance of gutters in your area. Although there are some parts of the
country where gutters aren’t needed. there are many geographical areas where
gutters serve an important structural role in the integrity of the house and
foundation.
Gutters do more than keep the water
from pouring down on your head when you enter your house. They keep water from
pooling in unwanted areas and from leaking into the foundation around the home.
Gutters can also protect the exterior of your home and keep the wood and siding
from rotting, which would eventually become a structural nightmare.
More than once, I’ve seen cracked,
broken, or rusted gutters and downspouts destroy a house or its foundation. If
that happens, you’ll need to repair the damage immediately.
One house I bought had a detached
downspout that simply “came undone.” It didn’t look like a big deal until I put
a level on the kitchen floor that revealed that the sodium bentonite soil,
which expands when wet, had raised the backside of the house by more than five
inches. The entire house sloped noticeably toward the front. The house was only
six years old; therefore, the builder’s warranty covered the claim for the
repairs.
Although I didn’t have to pay for
the repairs, which were over $90,000, the process was long and tedious. I had
to spend a significant amount of time overseeing the repairs and it ended up
costing me money that the insurance company wouldn’t cover. The insurance
company also didn’t make it easy to fulfill the requirements of the claim. From
start to finish, it took more than eleven months to complete the necessary
repairs. During that time as well as the months before and after the claim, I
had to make the eighteen mortgage payments on the $350,000 property that wasn’t
producing income. Unfortunately, there was nothing I could do to change the
situation.
Take inventory of your properties,
both those for sale and those for rent. In addition, inspect your properties
regularly and do everything you can to maintain them. It’s a small price to pay
for the possible costs of negligence. Renters typically won’t maintain your
house, and potential buyers may inadvertently damage your house.
There are several, buyers and
realtors who have “helped” me by turning off the heat in various houses to try
to save me money on my energy bill. This is unfortunate when the outside
temperature is eighteen degrees Fahrenhei and the plumbing is exposed to freezing temperatures.
Fortunately, I routinely inspect my rental and vacant homes, especially when a dangerous
storm or deep freeze is forecast, to make sure the heat is on so the pipes
won’t burst. I have never had pipes burst in any of my houses.
What is the condition of the siding
and trim? Has any siding become detached from the walls? How is the trim around
windows and doors? Is it rotten or damaged? Is there any missing or peeling
paint? For short term sales, as well as for rental proprieties, you have to
repair these items if there’s a problem.However,if there is a problem in a
house, you need to find the cause of the problem before you do any repairs.
If the siding is fabricated like vinyl
or aluminum, be sure it is completely intact. Look for any signs of detachment,
missing pieces, and loose trim. Typically, this type of damage is not a cause
for concern and all you need to do is refasten or replace it.
However, it’s important to check
the siding carefully. Sometimes damaged siding may be caused by a more serious
problem that’s hidden beneath the surface. If there is damaged or rotten wood,
it not only needs to be repaired, but first the cause of the damage must be
identified and repaired. I have had several homes that were only cosmetically
repaired. Unfortunately, the problems persisted until I determined and
corrected the underlying cause.
Typically what I’m talking about is
water damage, but this idea is true regarding every aspect of a house. Take,
for example, a door that doesn’t close and latch properly. A simple fix is to
move the strike plate in the door casing so the latch fits and the door locks.
This is a simple quick fix, but it’s only treating the problem, not the
underlying cause. For example, the door may have a loose hinge that has caused
the door to sag. If you just repair the hinge, you won’t be addressing the fact
that the door sags and you’ll probably have to make more expensive repairs in
the future.
If there is, indeed, a problem in a
house, you need to find the cause before you address the problem. If you don’t,
you’ll always pay more for the repair because you’ll end up fixing it twice.
If you’re looking to buy a brick
home there are a few major concerns you need to be aware or. Even though brick
houses are beautiful, they could have cracks, which make them structurally
unsound. Cracks are common in all homes, but they are most obvious is stucco
and brick homes. This is because small cracks in a wood frame home can be
hidden by the trim and even more visible cracks can be hidden with Spackle,
caulking and paint. This is a common fix and considered an acceptable repair. But
cracks in stucco and brick homes are a bit more difficult to reoair.
As in wood frame homes, cracks in
brick and stucco homes are usually not a major problem and while you shouldn’t
be too concerned about them, you must addressed them. If you don’t fix them,
you run the risk of moisture entering the house and causing damage. Moisture
can cause mold and rot and, in colder climates; moisture can freeze causing the
bricks or stucco to expand.
There are many reasons that homes
have structural cracks, including poor drainage, a bad gutter, or final grades
that slope toward a house rather than away from the house. Sometimes, just the ground
and soil conditions lead to structural cracks. If the underlying cause is
correctable, by all means, correct it. Putting dirt around a house so water flows
away from a home rather than toward it is an easy and inexpensive fix.
You have to hire qualified
contractor who is skilled in tuck-pointing to fill in all the cracks in the
brick with mortar to reestablish the structural integrity of the house. After they’re
properly repaired, the cracks in brick and stucco homes can be cosmetically
dressed up in a few ways:
1. Good tuck-pointing, if done
cleanly and neatly, can preserve the original aesthetics of the house;
2. Painting the brick by covering
all the brick and mortar with a consistent finish;
3. Installing siding or stucco over
the brick to hide any blemishes, while keeping the home structurally sound.
Of the three options, I prefer the
first. I have an excellent tuck-pointer who is experienced, does clean work,
and can match mortar colors very well. It took us several years to find a
cosmetically competent contractor who does excellent tuck-pointing. I pay twice
as much for him as I would for a less experienced, but it’s worth it because he
does a first-rate job.
I’ve also found that brick homes
sell more easily than stucco or homes with siding. So it was easy to justify paying
a tuck-pointer double because it was still more economical than paying the less
experienced contractor to either paint the entire house or install and paint
siding.
A good project manager might be
able to combine these techniques to save money. For example, it might be a good
idea to tuck-point the front of the house and paint the less visible areas of
the house where the aesthetics are not as important. In addition, if you can’t
find a good tuck-pointer and you decide repairing and painting your house is a
better option, be aware of which brick homes you choose to paint. Brick never
needs painting. However, once you paint a brick house, you’ll need to repaint
it on a regular basis.
Keep in mind that rental properties
may only need solid, structural repairs, which don’t have to be as pretty as if
you were selling your home. If your masonry repairs are for a rental or
long-term hold, a more economical option might just be to do the inexpensive,
messy structural repairs, and address the aesthetics later. In this case, you can
defer the cost of repairs and painting until you decide to sell the house
When you’re looking at houses to
buy, be aware of older brick and stucco houses with these types of repairs.
I’ve seen many brick and stucco homes on the market with substandard repairs.
Most deeply discounted homes have significant structural or exterior issues that
need attention. Sometimes you get lucky and find that this isn’t true for some
homes.
For example, one house I examined
was priced just below market value. The interior and exterior showed no signs
of damage and the house didn’t seem to need any major repairs. During a routine
walk-through, my project manager was examining one of the walls of a two-story
house and noticed some loose siding. The previous owners had chosen to install
wood siding over the brick. As I stated earlier, this is not uncommon. However,
the wood siding was fastened through the exterior of the brick into the
interior walls and studs. The mortar between the bricks had crumbled, and the
siding was the only thing holding up that side of the house.
Stay away from structural
nightmares like this and use extreme caution if you choose to buy such a home.
If the seller covers up structural issues of any kind, there’s no telling what other
problems you might find.when you remodel such a house.
Wood siding is usually easy to
repair and paint. Certain houses require scraping and priming, which might take
a little more work, but most competent painters can handle the job. They can
also repair and replace bad or rotten wood. It’s amazing what caulking and a
good coat of paint can do for a distressed-looking house.
If you find a house that does have
issues with bad or rotten wood, be sure to evaluate it thoroughly. Issues with
water leaks, either from a bad roof or gutters, are the most common cause of
siding damage. Be sure to address these issues first.
I once had a house with some roof
issues—parts of it were missing. Because of a shortened timeline, I started
working on the interior of the house the day I closed on the property. I was
waiting for permits to replace the roof, so I began work on the interior. I
temporarily tried to remedy the leaky roof, but not completely enough. On
Sunday morning, two days into the job, my project manager stopped by to inspect
the property and found four inches of snow on the newly poured concrete floor
in the kitchen.
Although this was not a major
setback, replacing the roof became a priority. Be aware of how quickly you
start on a job and the order in which jobs should be completed. Often trying to
save time by doing jobs out of order will cost more time and money in the long
run. Consider that almost always, deferred maintenance will cost considerably
more in the long run than if you keep with repairs on property.
Exterior
Paint
Purple and orange houses may look
“cute,” but they’ll stand out and keep a house from selling or renting.
Therefore, make sure the color of your is neutral. Neutral colors appeal to the
majority of buyers. And my goal is for my house to appeal to the most people as
possible.
Windows
and Doors
Examine windows and doors on the
inside and out. Look at every window. Look for broken panes, broken seals (they’ll
have water deposits, or fog between the panes) and make sure that they all open
AND lock. Any deficiencies will come up at inspection. Screens are optional. In
homes where the buyers will likely use air-conditioning rather than open
windows, you can probably get away without screens. By comparison, renters
almost always want screens. If the screens are missing on your rental
properties, get your window guy to measure and install new screens.
Check the doors. How do the doors
look and function? Do the locks work? Are the keys available? Do the doors need
to be replaced or just painted?
Interior
Start with the flooring basics.
What are the floors made of? What condition are the floors in? Do they need
repairs? Does the flooring need replacing? Are the carpeting, tile, or hardwood
floors dated or worn, or do they just need some cleaning?
There are only a few economical
choices for floor finishes, including carpeting, tile, vinyl, hardwood, and
laminate. Carpet is absolutely the best floor covering you can put in a house
to hide all the flaws. Carpeting can hide repairs and blemishes, and it can be
laid over just about any surface. Carpeting can also be installed in porches
and garages to quickly convert them into nonconforming living spaces.
I’ve seen carpeting installed in
bathrooms of million-dollar homes, and even in a pinch, in kitchens of low-end
homes. Why? Because it’s cheap, quick and easy to install. Keep in mind that
not all carpeting is created equal and not all carpet installers are equally
skilled.
Over the years I’ve tried all types
of approaches to carpet installation. I’ve used big fancy companies, small
companies, and I’ve even hired my installers to install carpeting I purchased
myself. When doing home repairs, it’s important to have contractors who can
work with a fluid schedule. Trust me, no matter what they tell you, contractors
rarely complete a job when they say they will. Instead, you’ll hear excuses
like “my car is broken down,” or “my wife is having a baby,: or “the store was
out of paint,” or “the installer has a court date for nonpayment of child
support.” There are always excuses. The problem is the larger companies just
can’t work around your schedule. Time and time again, larger companies end up
delaying carpet installation for a week because they couldn’t get into the
house on the scheduled day, even though you set the date two weeks earlier.
If you hire your own installer
because you want to save money, there are other issues. It doesn’t take much
time to buy the materials, pick them up and store them in your garage or
storage unit. But there are some things you have to do if you go this route
including::
Measuring the needed materials at
the job site.
Placing the order.
Paying for the order (this can be
consolidated by credit card if the project manager has that authority).
Picking up, or meeting for delivery
at some storage facility (space is paid for by you).
Checking to see the carpeting is
installed properly.
Verifing and securing any leftover
material so it’s not missing, accidentally thrown out, or stolen.
Taking responsibility for any
mistakes your installer makes, and of course paying for them.
However, the time it takes to
manage all of these factors, in addition to the inevitable screw-ups, does not
come close to justifying doing it yourself. Take it from me, you will end up
pulling your hair out.
The most cost-effective and
efficient means to install carpet is to find a local, small company with one to
three installers. If you work with them regularly, they can and will give you a
competitive rate. Once you have earned each other’s trust and you can agree on work
schedules, a small business owner will do everything he can to make the jobs go
quickly and easily. He wants your business and you need his expertise. The more
you pay for not doing it yourself is a small price to pay for the hassle of the
job.
I’ve done over six hundred jobs
with my local small carpeting company. My carpeting contractor likes me because
when the retail business is slow, he can usually count on me to give him a
small job that keeps his installers busy and helps him pay his utility bill.
Consequently, I get top-notch
service. I had one house that was located in the mountains. None of my
contractors wanted to travel to this remote location, but they did. At the
final walk-through, my project manager noticed a half circle of paint on the
carpeting exactly the size of a five-gallon paint lid. The crescent was etched
into the carpet ever so perfectly; it looked like it had been painted by a master.
However, it was anything but a
masterpiece. It didn’t take long to realize that the painters dropped the paint
lid in the middle of the living room right on the new carpet. They realized
this after the fact and cut the dried white gloss paint out of the rug with a
razor. The fix was horrible and the painter reluctantly admitted his mistake
and agreed to have the carpet repaired. With one simple call to my carpet
company, the carpeting was repaired the next morning free of charge. Even if
there had been a fee, that type of service is invaluable to you and your
business? No monetary value can be put on reliable companies, contractors, and
workers. Therefore, it is essential to cultivate your contractor relationships.
Tile
Tile installers are a breed of
their own. There are two inherent problems with good tile installers: they demand
high prices and get them; and they tend to be booked so far in advance they can’t
accommodate your tight timeframe.
The best thing a project manager can
do is find a quality installer who’ll work with you on price and timeframe. In
my years of experience, I’ve found this to be nearly impossible. The problem
was I didn’t have enough consistent work for the tile setters to keep them
on-site. In addition, they charged too much to allow me to make a profit on the
job.
For a long time, I let my flooring
company install low cost vinyl flooring. I used vinyl flooring for all of my
entry-level homes and saved the expensive tile for the high-end homes. This was
a workable alternative because it kept the expenses low enough for my budget.
In addition, vinyl is somewhat common in entry-level homes.
Adhering to this philosophy, I
hired a new paint crew, who were particularly ambitious. After a few months,
the guys asked if they could work on additional repairs that the handyman was
doing like updating light fixtures, installing baseboard trim, and changing
doors. It wasn’t long before the crew wanted to do even more. Many of the
repairs were simple. And since I was paying them a set price per piece, they
could make a lot more money doing other repairs than if they were just doing
the painting. As a result, my project manager began teaching the crew other
simple remodeling skills, like installing new cabinets and countertops in the
kitchens and new plumbing fixtures in the kitchens and baths.
The next step was to let my eager
painters start setting tile. By this time, I had already been using other
novice tile setters who needed constant supervision and daily phone calls to
get them to even show up for the job. Although they were novices, their work
was acceptable and their prices were reasonable, but it took them too much time
to complete their tasks.
Meanwhile, my project manager
loaned the paint crew his wet saw for cutting tile and gave them a quick lesson
on how to set tile. They did a few jobs and some of them came out fine. Once
they got the hang of it, they were tiling everything including kitchens, baths,
and tub surrounds. And all without my supervision.
In fact, one house I bought had a
very tight budget. I decided to only paint the interior and then list the house
for sale. Due to some miscommunication, the workers painted half of the house
and tiled the kitchen, dining room, and bathroom floors. My project manager
chose to split the cost with the crew. Because I did benefit from their mistakes,
I paid them for the materials and half of their time.
I was fortunate to find work crews
who wanted to work and learn how to do many of the minor repairs I needed done,
with limited supervision. As you will see, these types of crews rapidly became
the backbone of my company. They could do almost seventy percent of the
unskilled and semi-skilled labor on my houses at a reasonably competent level.
This freed up my time to find more deals.
Hardwood
In all of my houses with hardwood, I
typically sand and refinish the floors with two coats of finish unless they
were too damaged to repair,. Why? I found it cheaper to refinish hardwood than
install carpeting. But because I’ve recently seen an increase in the prices for
some types of hardwood, this isn’t always the case anymore. The difference in
prices is in the quality of the wood. However, I still think refinishing
hardwood floors adds more value.
I found it useful to use two
different hardwood flooring companies. This is helpful for two reasons: First,
if one company is busy or booked up, I can usually hire the other company.
Second, because one of my companies is does higher quality work than the other
and charges higher prices, I choose the more expensive company to work on my
high-end homes. And I hired the low cost company to work on my low-end homes and
my rental homes when I don’t always need perfect results.
Flooring
for Rentals
There are some things to think
about when you consider what flooring to use for rentals. It might seem obvious
that high-end, high-rent, rentals need quality finishes, including flooring.
However, don’t neglect your low-end rentals.
Here are some useful ideas to help
save money and time with flooring for rentals:
1. Hardwood wears well, but it must
be sealed with a protective finish. If it’s not maintained, water and pet
damage can cause irreversible damage to the wood.
2. Tile that’s installed correctly
can last many years. Therefore, it’s a good idea to install tile in rentals rather
than vinyl because careless tenants easily damage vinyl flooring.
3. When you decide on a color for
carpeting, remember that darker-colored carpeting doesn’t show stains as easily
and lighter-colored carpeting and also cleans up much better.
In general, think about each
individual house and how long you plan to own it. If you’re going to own a house
for a long time, you might want more durable flooring.
Paint
Interior paint is the single most
important feature of any house. A quality paint job can make almost any house
appear and smell like a new home. Painting is one job that is necessary in
almost every house. It has the ability to make or break the sale or rental of a
home. When in doubt, paint it. Paint can hide major flaws and add a
sense of completeness to a house that is dated or not complete.
When a potential buyer walks through
a home with dirty walls in one room and new paint in others gets a sense that
house is really not finished. If you’re going to paint (and you should), go
ahead and paint everything. There’s nothing more unsettling than a job half
done, or almost done. However, don’t show a a house to potential buyers or
renters until it is one hundred percent complete or you’ll risk leaving them with
a bad impression of the home.
It’s also important to do a good
job painting the trim. Many older homes have wood-stained trim. In many newer houses,
especially entry-level and mid-level homes, I usually choose to paint the trim
and doors as well as the walls. It gives them a new look and it can save you the
expense of replacing damaged, water-stained, or cracked wood trim.
Sanding, staining, and refinishing
woodwork in a home can become time-consuming. Translation: expensive. Plus, in
today’s market, stained trim and veneer doors really don’t help you sell the
house. A good paint job, on the other hand, can hide almost any flaw and make
the house appear new and modern.
If the house has wood trim that’s
stained, you may choose to keep it, but it’s a good idea to re-stain it. There
are products on the market that can easily hide nicks and scratches in
wood-stained trim, including standard furniture polish with stain. Be aware,
these products only work well for a short time (i.e., when you are showing a
home to sell) and are not permanent fixes.
.Before you being to paint, everything
must be prepped. So you want to make sure your painter is spending as much or
more time prepping to paint as he actually does painting. When a painter spends
enough time preparing to paint, the job always goes faster. I’ve seen painters
spend days cleaning up after other sloppy painters, which means longer and more
expensive paint jobs .
The prices for painters will vary. But
the more expensive painters are not necessarily the best. When you hire a
painter, ask him how he paints? There are two general categories of painter:
those who spray, and those who roll. Those who spray typically use an airless
sprayer machine to spray the walls and ceilings the same way you would paint a
car. The second type of painters use rollers. Rolling usually takes more time,
but it has benefits.
My advice is to find a painter who
uses both painting methods, which is called back rolling. In this case, the painter
sprays the paint onto the surface making sure to cover all the nooks and
crannies. Then he rolls the paint to give the surface a smooth, even finish.
This results in the best finish and it’s completed in the shortest amount of
time.
I won’t spend much time on paint
colors. In general, neutral colors are best. They’ll appeal to a larger buying
audience. As I mentioned, there are some incredibly colorful homes. Orange,
pink, and purple are all fantastic colors, but if you’re selling or renting, it’s
best to stick with the neutrals. In fact, that’s the approach new builders
follow.
Buyers usually want a home they can
move into immediately, not one that needs cosmetic painting just to make it
palatable so they can move in. Some buyers will want custom colors. However,
keep in mind what you’re working with. If you have a brick home with something
unique like retaining walls made of stone, or interior flooring you’re not
going to change, you should try to complement those colors. Get a color palate
from your local paint store and identify the light, neutral colors.
The best idea is to use on one or
two different color schemes in all your houses. In this way, you can easily do touch-ups
in rental homes because the paint is standardized. Buyers will also appreciate it
if you give them extra wall paint so they can touch up any walls that get scuffed
during moving the moving process.
Every painter has a brand of paint
he likes best. Some just buy the cheapest paint they can find, while others choose
the best or most expensive paints. Since I pay my painters by the job, I don’t
specify what brand they should use. The paint job just needs to meet my
standards when it’s complete.
Over the years, I’ve consistently found that flat, off-white paint
on walls and a slightly contrasting bright white semi-gloss paint on the trim
and doors works well in all cases.
Using flat paint on walls is
especially good for four reasons:
1. Flat paint is what’s used in
high-end homes and even
an average painter can almost
always achieve a great-looking finish on a house;
2. Flat paint hides many blemishes,
including small cracks that have been caulked, and patches in walls;
3. Flat paint is easiest to touch
up and match; and
4. Flat paint costs less than
semi-gloss or glossy paint.
Many landlords who have rentals might
argue that they prefer semi-gloss paint to flat because they can just clean it
with a damp cloth and a spray cleaner. This is absolutely true. But my
experience has proven that in houses where the walls need cleaning after a
tenant moves out, even semi-gloss paint requires touching up. Most of the time,
I paint all the walls, or the entire unit. Therefore, using flat paint on the walls
is the fastest, easiest, and least expensive way to paint. I use flat paint for
all my rental homes, as well as for the homes I’m selling.
The biggest problem you’ll find in
bathrooms are leaky pipes. You’ll typically find leaky pipes under the sink and
in the “wet” wall in the shower or tub surround. The wet wall is the wall that
houses the valve or faucet is in the tub or shower.
There are three types of checks you
should perform for leaky pipes in the bathroom, kitchen area, and laundry area.
The first test you should perform
is to visually check for missing tile, missing grout between the tile, and mold
at the edges of the tub or tile surround. Any of these are indicators of leaking
water.
The second test is to open the
valves and identify any visual leaks. If there are any leaks you will usually
see dripping water. Open the water valve all the way for at least one minute.
This is usually enough to see if there are any leaks in the plumbing and to
check the drains to confirm that there is no blockage. You should also check to
make sure there are no drains that are hidden under the floors and/or walls that
are leaking and possibly damaging the drywall.
The third test is a simple “bang”
test. Make a fist and lightly hit the tile around the valves with the bottom of
your fist, where your pinky is. If the tile moves, or shows signs of being
loose, this is a sign that there is water damage and needs to be repaierd .
You must perform these tests
because any plumbing problem will show up at the buyer’s inspection or when the
tenants move in. And it will cost you thousands of dollars to fix the problems if
you discover it “after the fact.”
Most experienced or intelligent
handymen can replace simple plumbing fixtures. Changing bath and kitchen valves
(faucets) is typically straightforward; in fact, most plumbing parts even come
with directions in a few different languages as well as pictures. However,
there are certain instances when it’s essential to have someone in the plumbing
trade do some of the work.
It’s important to always have a
good plumber to call in case of an emergency or for those more complicated
jobs. There are many types of skilled and trained plumbers out there who can do
the work. I usually hire the guy who works for a large company during the day,
and runs a small licensed and insured business on nights and weekends. These
smaller outfits welcome consistent side jobs and the referrals I give them
weekly.
These plumbers tend to be more
reliable and they usually appreciate the positive, working relationship they
have with me. The larger companies move on to the next big job with little
concern for the guy who only calls them every few weeks or months.
A few times, I called a larger
plumbing outfit to check out a problem for me. They claimed the only way to fix
my problem was to dig up the yard and replace everything. Since I was good a customer,
the company said it could give me a deep discount—a special price of $4,000,
just for me. Without hesitation, my project manager called my smaller plumbing
company and explained the problem. The owner came out that evening and fixed it
for a whopping $150. Without a doubt, replacing everything is always better.
But it’s not always necessary, and usually, though not always, it will cost
more.
Be aware of overzealous contractors
who like to cut and replace. It’s easier for them, but it can unnecessarily
hurt your pocketbook. Search for competent and experienced contractors who know
what’s really necessary and who appreciate the extra money they can make..
During
a recent job, I installed a bathroom in a basement that didn’t have a drain
below the basement floor. In this case, I had to install a “lift station.” This
was the first time I had to deal with this situation. I got three bids and
chose the plumber who appeared the most responsible and gave me the most reasonable
estimate. He worked well with the other contractors and did a commendable job.
The job was comprehensive and very involved. When the house went under
contract, the buyers requested a hook-up for a washer and dryer.
My
project manager called the same plumber back to install a hook-up in the
basement. This was a simple job; the parts and materials didn’t cost more than
$50, and it would only take about twenty minutes for an experienced plumber
with the proper tools. Incredibly, the bill was over $370. Quite a mark up. My
project manager called the plumber and asked how he arrived at such a figure.
His response was that he priced his work by the book on a per-fixture basis. He
then added that I needed to evaluate who I was hiring before that company did
the job. I told him that I just did, sent him a check, and never called him
back.
Kitchens
It’s important that you determine the
types of kitchens in comparable houses in your neighborhood. When you check
comps and walk through the other homes you’ll quickly become aware of what.s out
there.
The items in the kitchen that you
should pay attention to are:
Cabinets: Take note of the style of the
cabinets and, whether the wall cabinets go all the way to the ceiling. The most
common types of cabinets are solid wood, veneer, and composite wood.
Countertops: The typical countertops
include laminate, butcher block, tile, solid surface, natural stone, and
synthetic stone.
Appliances: Are the appliances high-end
name brand, stainless steel, or white apartment grade?
Flooring: The typical flooring includes
vinyl, tile, wood, or wood laminate.
There is a very delicate balancing
act between under-improving and over-improving the kitchen. If you over-improve
your house, you’ll waste both time and money. With few exceptions, granite
countertops will not increase the value of an entry-level home but they will
cost you extra money that you won’t make back when you sell.
Conversely, installing vinyl
flooring in the kitchens of mid-level to high-end homes will not save you money
either. And don’t waste your time and money doing a less-than-par remodel.
Instead, discount your price and don’t do any work. You’ll better off in the
long run.
Today, lighter-colored kitchen
cabinets are a popular choice in new home construction. Maple has replaced the
dark or red oak cabinets that were popular several decades ago. My cabinet
supplier always keeps me up-to-date with the newest products available on the
market. And he has been able to supplies us with low- to moderately-priced
maple cabinets. These cabinets have real maple wood fronts and doors, veneer
sides and backs, and hidden European hinges. They’re very attractive and they wear
well.
A higher quality cabinet is almost
four times more expensive that the cabinets I just mentioned. The major
difference between the two cabinets is in what you don’t see. The more
expensive, all-wood cabinets are made better and they dovetailed drawers, which
will truly last a lifetime. But do you need these in the house that you plan to
sell? If it’s a high-end house, the answer is probably yes, but not so much for
a mid-level or entry-level house. That’s because many buyers don’t expect such
items in homes at that price range or they
aren’t even aware of the difference. Either way, if you spend more than necessary
on any upgrades, most buyers won’t be willing to pay for those upgrades. But they
will pay a fair price based on the condition of the house, the square footage,
and the location.
Weigh the cost differences of what
you’re putting in your houses versus how the potential buyer or renter will
view these upgrades. Make sure everything you do to a house raises its
potential price and that your buyers will appreciate your upgrades.
Electrical
and Lighting
Lighting impacts your potential to
rent or sell a house for top dollar. Again, take advantage of the comps in your
neighborhood. In most markets, you want to sell or rent the best house at the
best price. Therefore, lighting is one of the easiest improvements you can make
to easily put the sale or rental price “over-the-top.”
Buying lighting fixtures for
high-end homes is no easy task. I’ve spent countless hours ordering and countless
weeks waiting “special” lighting deliveries for high-end homes. But when you’re
dealing with lower and midlevel homes, you can simply buy the lighting from
your local home improvement stores. Designer and new styles come out every
year. And soon after, larger manufacturers copy and produce these same high-end
fixtures, then sell them at discount and home improvement stores. Take
advantage of these stylish, yet more affordable lighting options.
For one remodel, I ordered elegant,
Italian hand-blown lighting. Everything about it was “special,” including the
price, which was nearly $500 plus tax. It also took almost a month to arrive.
Less than two years later, Home Depot stocked a similar kit for less than $75. Was
the quality the same? Probably not, but they looked similar. Most buyers are
looking for style, rather than handmade quality. But be aware that in higher-end
homes, buyers recognize better quality in the fixtures, switches, and wall
plates.
When you’re remodeling entry-level
homes keep in mind that all home improvement stores will have a large selection
of inexpensive lighting. One of my favorite inventions is track lighting. It’s
relatively simple to install, inexpensive and it can make a big difference in
lighting a home. Unfortunately, it’s also not very popular in today’s market.
Fortunately there are still
inexpensive options. In today’s housing marketing, the trend is to use recessed
can lights in basements, because of their lower ceilings, and in kitchens For a
low-end flip, these lights may be cost prohibitive, however if space is
available, there are modern versions that are quite trendy and relatively
inexpensive. They’ll also help make your homes look and feel very updated and
you won’t have to spend money on rewiring or installing in-wall recessed
lighting or ceiling lighting.
One version of the new and still
popular track-style lighting is cable lighting. With this style of lighting,
the lights are hung across a room off two low voltage cables. This enables the
home owner to direct a limited amount of individual lights, usually five, wherever
they want. These newer lights are very small and attractive as opposed to the
original utilitarian-style track lighting, which were quite bulky and
unappealing.
Another style of track lighting is
what’s called rail lighting. These have an aluminum rail that can be shaped and
extended as long as needed. Not only is this type pf lighting functional, it
looks good and won’t put a dent in your wallet. When it comes to the rest of
the lights, I usually look for something that’s reasonably priced and looks modern.
Some people like to go the ballgame
on Sundays, I go to open houses. It’s the number one way to find what’s selling
and why. And I get great lighting ideas from other home owners and investors
who offer open houses. Take advantage of these free previews, sometimes you can
even get a free cup of coffee and a cookie.
Electrical
The quality of the electrical
system, especially the wires you don’t see, is just as important as the
lighting. You must repair or replace any “red flag” items that can be dangerous
to renters and buyers and can also cost you money at closing. I can’t tell you
the number of homes I have sold where I missed one or two electrical items. And
it’s usually right before the buyer requests an inspection by a licensed
electrician. You can avoid this by spending a little time and doing your
homework. If you bought a house where the previous owner did his own electrical
work, check everything out carefully.
It’s important to always have a
qualified and experienced, licensed electrician available, but you should avoid
calling him whenever possible. Instead, find a journeyman electrician (an
apprentice to a master electrician) who knows the business, or an experienced
handyman who can complete some of your minor electrical work. Have them check
out your homes and look for hazardous or dangerous wiring. For simple jobs,
like changing light fixtures or replacing a broken outlet, let your handyman
handle it, but for more complicated work requiring a service change or permit,
definitely call your trusted electrician. And remember, it’s always less
expensive and less dangerous to do it right the first time.
Heating,
Ventilation, Air Conditioning Systems
If you have any reasonable doubt
about your heating and cooling system, get a licensed contractor to check it
out and issue you a Furnace Certification.
Buyers always want guarantees that
they’ll have heat in the colder months and air-conditioning in the warmer
months. If the HVAC system is over ten years old or looks rusty or damaged,
have your licensed contractor check it out before you sell. You should be able
to locate the year it was manufactured on the heating unit itself, But if you can’t
find it, have your licensed heating contractor check it out. If he tells you it
needs to be replaced, you can set aside those expenses in your budget.
But remember this is never a job
for a handyman. Find an experienced, local HVAC company you can trust and
establish a long-term relationship with that company. These guys are your
friends. Remember the company’s license is at stake when one of its technicians
certifies a HVAC system. But be wary of large outfits that send out
minimally-qualified technicians because their first instinct is to cut and
replace even when it’s not necessary.
Find a company that’s experienced
and understands the purpose of your business. I’ve established a working
relationship with my HVAC contractor so the company’s goal is to save me money.
But a good relationship works both ways. Both you and your contractors must
understand that time is money. They can make more on a thirty-minute, $500
repair job, than a complete new system installation that could take over twelve
hours to install. Discuss this with your contractors if they don’t understand
the concept.
You might think that if you have a
certification from a reputable company, you’re off the hook. Legally this might
be true, but it’s probably not the best way to do business.
Years ago a friend of mine bought a
house from a seller who installed a new HVAC system as part of the closing. But
the licensed company that did the job never realized that the 100-year-old
chimney was home to a family of birds that had completely clogged it, rendering
it useless.
Because of it wasn’t working, my
friend spent the first few nights in her new home, opening windows in 20-degree
weather to let in some fresh air. After a few night she had had enough, so she
had it checked out. What the contractor told her was she probably would have
died if the situation hadn’t been corrected. Although it was corrected and my
friend was fine, imagine how the seller of the house must have felt.
The moral to the story is, no matter who’s legally
responsible, never go out of your way to save a buck and put someone’s life in jeopardy.
Here’s a list of things any
responsible HVAC or home inspector should do to make sure your furnace is
working properly:.
1. Clean out any debris in the
furnace either with a vacuum, or with a damp cloth or other suitable means.
2. Operate the unit for a
reasonable period of time to ensure all the functions are working correctly.
3. Check thoroughly gas leaks in
all of the gas lines and valves.
4. Check thoroughly for any carbon
monoxide leaks that could be coming from any part of the chimney as well as a
clog or even a cracked heat exchanger. Clogs and chimney leaks can all be
repaired; however if there’s a visible or otherwise detectable CO2 leak in the
heat exchanger, it’s more than likely that the entire furnace will need to be
replaced.
Chapter 5: Getting Started
Once you’ve made a list of all the
repairs you want to perform, you need to organize and prioritize your list
before you get started. The following is a chronological list of how I
prioritize my work:
Contractor/ Material List
This list starts with the most
important, and the most difficult items to schedule.
1. Any unknown or unfamiliar
variable: This includes any worker or any contractor you’ve never used before, as
well as any specialized contractor. This could be the company you’ve hired to
put in a new septic system, repair a solar collector or repair an expensive
name-brand appliance that has parts that might be hard to find.
2. Electrician: If you need any
electrical work done like a service upgrade, re-wiring, or difficult or tricky
installations hire an experienced electrician.
3. Plumber: If you’re doing any
plumbing, like replacing a bathtub or vanity, you should make sure your plumber arrives shortly after the work is done.
This way the plumber makes sure he has all the necessary materials to do his
job. He can also ensure that all everything is where it should be so he can
install the new fixtures.
5.
Window company: Make sure you order your windows in plenty of time. Windows can
take more than a week to come in if they are double pane.
6.
Flooring: This might be your carpet company, tile installer, carpet supply
house, hardwood company. Whatever material you choose to use for the flooring,
contact the company as soon as you’ve decided to get started.
6.
Painters: Always try to contact them when you’re even just thinking of
remodeling. The painters always will have to come back for touch ups. If they’re
doing some of the other simpler work on a house like changing some light
fixtures and installing cabinets, vanities or even kitchens, they’ll be at the
job much of the time. If they’re managed well they can often work around many
of the other contractors.
7.
Carpenter/ Handyman: If you have a handyman who does small fixes after a big job
is done, you need to contact that person and get him scheduled.
8. Landscaper:
You’ll find that landscapers can avoid most interior home repairs or remodeling.
Here’s a schedule of how you should
prioritize your work
|
|
Day
1 |
Day
2 |
Day
3 |
Day
4 |
Days
5-7 |
|
Week
1 |
Demo,
remove garbage, and check mechanicals. |
Electrical Plumbing Repairs
and Paint prep |
Electrical Plumbing Repairs
and Paint prep |
Paint Kitchen
and baths |
Flooring
in kitchen and bath |
|
|
Day 8 |
Day 9 |
Day 10 |
Day 11 |
Days 12-14 |
|
Week
2 |
Paint
interior Begin
outside paint Touch
up bathrooms |
Check
on Cabinets Painting
exterior |
|
Deliver
kitchen Cabinets |
Install
Kitchen cabinets, countertops Sink
and disposal any electrics |
|
|
Day
15 |
Day
16 |
Day
17 |
Day
18 |
Days
19-21 |
|
Week
3 |
Change
and light fixtures outlets Landscape |
Roof
Certification? Carpet/
Hardwood |
Furnace/
AC in working order? Carpet/
Hardwood |
Windows? Are
they done? |
Touch
up paint from flooring install. Missing
hardware Walk
through/ Punch
list |
|
|
Day
22 |
Day
23 |
Day
24 |
Day
25 |
Day
26-28 |
|
Week
4 |
Walk
through |
Final
clean |
Put
house on market or put up for rent sign. |
|
|
Day 1
Contact all contractors needed for
the job, get your bids and schedule appointments. Contractors need to know what’s
happening with the home remodel, where the house is located, and what your timeframe
is.
Meetings
|
Contractor |
Date |
Meeting Time |
Job Requirements |
Start Date |
Completion Date |
|
Painter |
|
Morning |
Go over job description make sure
they have all of the information, address, lockbox code or key, paint colors,
necessary materials. |
|
|
|
Electrician |
|
When available |
Go over scope of work and record
timeframe |
|
|
|
Plumber |
|
|
Go over scope of work and record
timeframe |
|
|
|
Window Company |
|
|
Measure windows needed Repair or
new |
|
|
|
Flooring company |
|
|
Measure for material |
|
|
|
Tile Company |
|
|
Measure for material |
|
|
|
Hardwood Company |
|
|
|
|
|
|
Landscape |
|
|
Plan job |
|
|
|
Cleaning company |
|
|
|
|
|
|
Kitchen design |
Day 1 or 2 |
|
Measure kitchen walls and
cabinets…before the old ones are torn out. It makes the job easier as long as
the kitchen is going to be similar |
|
|
|
|
|
|
|
|
|
|
Painters- They can almost always
start at the first day, unless there’s major demolition, in which case they
can start immediately when the house is cleaned out. Stay in touch with your
painters, particularly if they’re doing more work on the house than just
painting. |
|
Electricians-Get them to the job
and get them scheduled ASAP. Once you know the scope of the job you may be
able to save time by getting bids for certain jobs over the phone. |
|
Plumbers- If you need major
repairs get bids and get them working. As with the electricians, they can
hold up a job for some time if other contractors are waiting for them to
finish. |
|
Window company-Whether the
company is replacing broken panes, or installing new windows, it will take
time. Be sure to try and pinpoint an installation date. |
|
Flooring company-The workers need
to measure. Schedule an installation date. Even if you’re not sure you’ll be
ready on that date, always try to push the date. By doing so you can motivate
the contractors to finish when they say they can. Never install carpet if there’s
still “messy” work being done. This could be paint, tile install, kitchen
install, furnace replacement. Carpet should go in last. |
|
Tile company- Book these guys
whenever they can get there. If the painters aren’t ready, tile cleans up
pretty easily and they can still work around one another. |
|
Hardwood company-If you’re
installing new hardwood, get these workers there as soon as possible. They
can install in one day and put the finish coat on after the carpet is
installed. If you’re just refinishing the floors, have them come the last
day. |
|
Landscape-Fit them in when you
can, but don’t wait too long. |
|
Cleaning company-I usually call
them a few days before the job is done. |
Some important points:
1. It’s always best to check on
your houses every day, and more often in the first week.
2. Try to schedule appointments one
right after the other, if you can. It will save you some of the trips you’ll be
making to the house every day.
3. Make sure you actually talk to
the contractor who’s doing each job, either by telephone or in person
4. Write down the dates contractors
give you.
5. Don’t be afraid to call and
check the progress of the job. Call at the end of the day, or ask them to call
you.
6. Make sure you and your
contractors always know when you expect them at the job and what you expect
them to do.
7. Design your kitchen and order
cabinets. It’s also important that you get a head start on ordering any items
that are not stock items. Kitchen cabinets are always the first items ordered
because they usually take the longest to come in and they might not be in stock
at the warehouse. You’ll want to make sure the cabinet supplier knows when you’ll
need them, where you want them delivered, and so on.
8. Windows are also a special
order. Whether you’re going to replace the windows or just repair broken panes,
you’llwant your window contractor at the job site as soon as possible. Poor
organization and overlooking steps at the beginning of a job will always cost
you time and money.
9. Even though the last big step in
any job is installing the carpeting, call and let your carpet company know you
have a job that you’re starting and you’ll need the carpeting in about two
weeks. This will also give your painters time to get the interior of the house
finished and ready for the carpeting.
10. You’ll be in good shape if your
painters are willing to install the tile in the kitchen, bath, as well as
install the cabinets and counters in the kitchen. If they do, you’ve just saved
time. And the painters will also prep the house for paint, while removing the
old cabinets in the kitchen and baths and prepping the floors for tile. If not,
you need to get your tile company out to the job site to bid, measure, and buy
materials for the job.
If you plan on sanding, finishing,
or installing hardwood floors, definitely call your hardwood floor contracts
and let them know your house’s address and roughly when you will be ready for
them.
Day 2
You should be working on the clean
out and demolition as soon as you take possession of a property. Some managers
like to use day laborers to do most of the grunt work to save money. I only use
a separate contractor to do the clean out if the job is very large and will
take more than a day to complete. Smaller jobs will cost about the same as
having painters clean it out. They’ll work for the same prices and they can
start prepping while the rest of their crew is prepping for paint.
It’s advantageous to have
contractors who are working on the house do the clean up and demo of your
kitchen and baths. That’s because other companies that just clean out houses
tend to accidentally throw away necessary hardware, which can cost you more money
in the end.
I once hired a company specifically
to clean out the house. They did a fantastic and swift clean up, until I
discovered they had accidentally thrown out the inside and outside of the
electric panel. Although no one was responsible, this potentially hazardous
situation would have been an issue at closing. To make matters worse, it was an
older electric panel that was no longer manufactured. I called my best
electrician who was a pack rat and collected old parts from various jobs that
he did. And even he was unable to find the matching covers.
I ended up paying him to make a
cover plate and cover for the electrical panel. Even though it cost a fraction of
what it would have cost to replace the entire panel and circuit breakers, it
was an added expense that delayed the sale of the house. Based on this
experience, I try to limit the number of contractors at each house so there are
fewer of them to pass the buck when there’s a problem.
Here are a few other examples where
things go wrong and no one knows what happened. At a final walk-through I see:
In all of these cases, there are only
a few possible offenders, but regardless, I paid the price. I paid to have the
tile repaired, the carpet cleaned, and the broken windows replaced. I also paid
the heating bill and I even paid the painters to return one more time for
touch-ups. It was essential to get these houses on the market and rented or
sold.
Over the years, I’ve looked for
ways to shift the responsibilities to a smaller number of contractors. I was
successful in doing so by consolidating jobs, and having fewer subcontractors
who could work with little supervision. The lesson is simple: The more
contractors you have on a job, the more micromanaging you’ll do.I’ve found you’ll
always save time, money, and aggravation if you consolidate the work.
You’re probably wondering where you
should put garbage during a clean up. The simple answer is in a dumpster. I’ve
spent countless hours trying to find a waste collection company that charges a
fair price. Eventually I found one. They have competitive prices and service that
can’t be beat. There’s nothing more frustrating than trying to put a house on
the market on a Friday, and having the waste company tell you they can’t remove
the 30 yard roll-off dumpster, sitting in the driveway, until Tuesday. Plan a
head for this, but when all is said and done, it’s important to have a good
relationship with your waste company.
You should also keep in mind that
some communities will not allow a roll-off to be placed on the street, or even anywhere
on the property. A 30 yard roll-off may seem big, but it fills up quickly when
you’re putting new siding on a house, installing new kitchen cabinets, removing
a few dead trees, and the previous owner’s seven-foot broken projection TV. Then
what do you do?
I had one contractor who did a fair
amount of work on the side for me. We made an agreement that if I couldn’t put
a roll-off on the property, I could put one at his shop. He got to use it, and
it was convenient for him when he had to unload all of the trash and garbage
from the day’s work out of his pickup truck.
On a lot of jobs, I like to pile up
all of garbage in the garage. Then near the end of the project, I have a roll-off
delivered for one day. That way you don’t alarm the neighbors and you don’t let
anyone else know that the house is vacant.
About a week into the remodel, you’ll
need to start thinking about flooring for the kitchen and the bathroom. There’s
no right or wrong way to do things when you’re installing tile. Some
contractors like to install tile around all the cabinets and appliances, like
the dishwasher, last. It’s easier to put the tile down first, and then install
the cabinets over the tile, and finally grout the tile when everything else is
complete. By installing tile in this order, there are fewer damaged cabinets,
counters, appliances. And the job site will also be cleaner for the finish
work.
There are benefits to having your
painters and other contractors work on several aspects of your properties.
Whether you’re a project manager, investor, or landlord, you have
responsibilities. And those responsibilities don’t include cleaning out houses,
painting, fixing plumbing, or any of the work that goes into a house to prepare
it for sale.
Your responsibilities involve
managing contractors, overseeing the remodel job, and worrying about everything
else that goes with the property. The list of other responsibilities is
endless, and usually includes listing the house with a realtor, showing it to
potential renters, choosing tile, designing kitchens, and picking out light
fixtures. It also includes the administrative aspects of the job, like
paperwork, payroll, check writing, etc. The list is neverending, but a
competent project manager is aware of both her strengths and limitations and is
unafraid to ask for help.
Once the painting is done and the
tile is installed, your kitchen cabinets should arrive for installation. In
addition, the bathrooms fixtures should be installed and theinterior painting
should be completed.
Day 14:
Start exterior painting.
Always check the forecast because
the weather will determine when you can paint. Typically, if the weather is
good, the exterior painting shouldn’t take more then three days. Therefore,
make sure your painters understand your timeline and they’re aware of their
deadlines. Many painters will need your direction to help them get organized
and know what to work on first. Inside of course.
Exterior/Interior Timeline:
Days 1 thru 14:
While completing the interior, the HVAC, the roofing material, windows, and
landscaping work should be completed.
Days 12 thru15:
Conduct an interior walk-through.
Days 15 thru 21:
Do interior touch-up paint; have carpet installed; and sand and finish hardwood
Day 22: Finish exterior work; conduct a final
walk-through; and place a “For Sale” or “For Rent” sign in the front yard.
Chapter 6: How to Find and Hire the Right
Contractors for Your Job
Finding the right contractor takes
more than just calling contractors out of your local Pennysaver free newspaper
or phone book.
The best way to find contractors is
planning ahead and word of mouth. It’s extremely helpful to get involved with
local real estate groups. Many offer free monthly meetings. One of our local
groups has a breakfast club one Saturday morning a month. It offers an open
forum for discussion. In these forums you can often learn the names and numbers
of local handymen and contractors who are in the fix-and-sell business and who know
how to cut costs during remodeling. Not only can they help you get your job
done, they can help you save money.
Ideas for finding reliable contractors
include:
But keep in mind: never steal a
subcontractor from a general contractor or job site without letting his
employer know. This is just bad business practice.
Ask employees at your local lumber
yard, plumbing shop, and flooring distributor if they know any reliable
contractors. They always have a list of qualified contractors and installers.
When hiring a contractor, it’s very
important that you make your expectations very clear. Let the contractors know
what you want to do and ask their opinions. Many contractors who regularly work
for Fix-and-Flippers and real estate investors, know your goals and your
strategies. They also know that time is money. They’ll be just as eager as you
are to get a job done quickly so they can move on to the next job quickly, as
you are. It’s all about the money.
I can’t tell you the number of
times I’ve used a contractor who did a complete cut and replace, so he could
make more off the job. Maybe he did a a complete re-wire of an electrical
system, when a simple five-minute minute junction box install would have saved
hundreds me of dollars. I can tell you I never hire those contractors again.
There are three facets of project
management you must consider when undertaking a job with contractors;
The problem is you don’t always
have a say when he comes to those aspects of the job. If you need any job done
quickly, you’ll pay more. Take dry cleaning for example; one-hour dry cleaning
costs significantly more than regular dry-cleaning service. The same theory
applies in remodeling. You’ll certainly pay more for a plumber if you have a
broken pipe that needs to be repaired in the middle of the night or on a
weekend. What if you have a closing in one day or you have tenants moving in the
next day? That will definitely affect the time and money aspects of getting the
repairs done.
A more experienced contractor with
the proper tools may be able to complete a job more quickly, but he’ll charge a
higher price for his skills, experience and labor. On the flip side, eager
young contractors might complete some skilled jobs at a fraction of the going
price. However, they might take longer or the quality of their work won’t be as
good.
Can you use these scenarios to work
to your advantage? Yes. One of the most successful techniques is to consolidate
your purchases. How many times have you gone to the hardware store and made a
purchase for an item that was on sale the following week? When remodeling, it’s
not always possible to wait for a sales event. Your timeline doesn’t allow it.
Therefore, planning ahead can help
you save hundreds of dollars. Take, for example, sales at home improvement
stores. I always look for discounts or close-out prices on items that I
regularly buy. As long as you have a place to store some of the larger items,
you can save hundreds of dollars on each remodel by placing the time factor “in
front” of the remodel.
For example, I once bought a a
close-out kitchen faucet regularly priced at $100 that was marked down to $19.
Did I need it at the time? No. Did I use it? The very next week. Another time I
bought a brand new, white $450 dishwasher with an opened box for $125. The list
goes on. So it’s a good idea to make a written or mental list of the items you
regularly need and use when remodeling your houses.
This is also a great idea for
investors who own or manage rental houses. In fact, some of my rental houses
include more expensive fixtures than my higher-end homes. There are some other
hidden benefits. Quality fixtures and appliances usually last longer and handle
more abuse by renters than low-end fixtures. They also look better than low-end
fixtures and appliances. Best of all, when you comparison shop, you’ll pay a
fraction of the cost.
Consolidation and management is the key to saving time and money.
I have continually found that in my
business, there is no such thing as “no
job too small.” If you don’t believe this, try it. Small items are part of
every job. These items range from replacing some trim to replacing a washer in
a leaking sink to sweeping the leaves off the driveway, or even dusting kitchen
counters in a house that has been on the market for a few weeks. You’ll need to
address these tasks, but how?
No busy handyman will change a
fifty-cent washer. He’ll install a new faucet. Just think of the skyrocketing
cost of gas. How much would you charge drive to any location? Everyone’s
entitled to be compensated for his or her time.
Here are some ideas to help you consolidate
tasks so you can save time and money:
1. You should always challenge your contractors to maximize their
skills. Make a list of items for your handyman to do on each house,
including both simple and more skilled jobs. Some handymen like a challenge and
they all need to make money. If you offer him a number of jobs to do—so he can
make some additional money—he’ll be more inclined to agree to do them.
Many of my contractors like to work
for me and they’ll often ask what more they can do to earn extra money.
Remember, you’re always paying a trip charge for every contractor even if it’s
not itemized in their invoice.
In one high-end house, I wanted to
put stainless steel backsplashes in the kitchen. The window installer asked who
was going to do the job. As it turned out, one of the warehouses he gets his
supplies from also supplies and cuts sheet metal. I would have done this work
myself, but it’s time-consuming and costly. The window installer was easily
able to measure, order, and install these pieces. As it turns out, with his
discount he was able to install stainless steel in the entire kitchen for just
over what it would have cost to buy the material. This isn’t to say that all
window installers can install stainless steel, but challenge your more
competent contractors to bid out other areas of the remodel that are similar.
2. There are three types of
painters: those that can paint, those that cannot paint (don’t hire them, but
if you do, remember not to hire them again) and, those that can paint and want
to master other skills to increase their paycheck. Take advantage of the third
type. These are the types of contractors who are eager to work and learn new
skills to make more money. These are the keepers.
2. I’ve established the best
relationships with smaller companies that are good at time management and eager
to grow their businesses. This will save you time and money and they’ll earn
more per day. Both of you will benefit from this.
I met my HVAC (heating, ventilating, and air
conditioning) contractor through a friend of one of my painters. After
several weeks, my HVAC contractor’s secretary/wife called us and asked if there
were any other odd jobs he could assist us with to help grow their new
business. The HVAC contractor had a long experience with all kinds of repairs.
After a short time, I found out that he was not only a licensed HVAC
contractor, but also a plumber, electrician, and auto mechanic. Although his
auto mechanic skills did not help us, all of his other skills did.
My HVAC contractor became one of my
most reliable and knowledgeable contractors. He was an excellent problem solver
and quickly learned what results I expected. He inspected every mechanical
feature of the houses I sent him to and always took care of any small issues he
faced. If he discovered a major problem, he called me with his bid and scheduled
a time to take care of the problem. He quickly became invaluable to me and I
became a source of endless work for his company and the situation was
definitely “win-win.”
4. Always look for instances where
you can minimize your number of contractors. My HVAC contractor works on all my
jobs. He needs to make extra money and I appreciate that he never overcharges
or takes advantage of me. Meanwhile, I avoid hiring multiple contractors for my
jobs so I save time. I also have peace of mind because he also serves as my
licensed “electrician” and “plumber” when I needed certifications for
inspection issues.
Payday
Payday is the most important day of
the week for your contractors. Keep in mind that no matter how frugal you
choose to be with repairs and fix-up costs, how you pay your contractors will
dictate the outcome of their production and whether they’ll show up at all. It’s
important to uphold high standards in every facet of the job, including paying
your contractors in a timely manner when the job is complete.
Choose your battles carefully. I’ve
seen too many good reliable contractors walk off a job because the owner wouldn’t
pay them at the end of the job. There will always be reason for this, but keep
in mind a $5 fix could cost you hundreds if your best contractor walks and you
have a house sitting vacant and no one to do the work.
Compensation for contractors
There are several different ways to
compensate workers for their time, including paying your contractors by the
hour or as salaried employees, or paying them by the job.
Paying contractors by the hour: When you follow this payment
method, there’s no way to hold contractors accountable for their time unless
you or someone else managing the job is there to supervise. It’s not practical
for the investor or project manager to spend all of his time at a single job
site. Keep in mind there are exceptions to this, but these situations would be
unusual. I’ve had the experience when several workers who showed up every day
for work, only completed half as much work as their peers working on other
houses. When my project manager drove by the house in question, he found these
workers dozing under a tree in the middle of the afternoon.
Salaried employees: If you have enough work to hire a
contractor on full-time basis, employing them as a salaried employee can be a
successful alternative. Keep in mind that you must balance his salary with his level
of experience. If you pay someone too little, he might not do a good job. These
are the same workers you might find dosing under a tree or perhaps taking their
time (i.e., two hours) returning from the store that’s located just five
minutes away.
It’s just as easy to overpay these
employees. The added costs to hire a full-time employee includes paying Social Security
taxes, workmen’s compensation, health insurance and other benefits. Talk to
your CPA or accountant before you make any final decisions to understand what
an employee’s package will cost you when hire someone on a full-time basis.
The most effective way to manage
remodels on- and off-site in this business is to pay “per piece.” This is the
payment plan that’s the easiest to manage and is the most productive way to compensate
employees. However, there are also complications when paying per piece. I once
hired someone whose responsibility involved driving by prospective foreclosure
houses for sale. Since these houses were foreclosures, I couldn’t get inside,
but I could present a reasonably educated bid based on the condition of the
exterior of the house.
The person I hired was paid a set
fee for each digital picture he took. Just before he went on vacation, he handed
in an unbelievable number of photos. (I figured this person must have worked
very hard to get them done.) The problem was the pictures of
That’s why it’s necessary to hold
contractors and anyone else who works for you accountable for their work. Until
you get a feel for the appropriate amount of time needed to complete a job, you’ll
have to spend some time checking on these contractors.
To keep contractors on task, I have
tried to fine them for each day the houses weren’t completed as scheduled. When you have several
remodels going simultaneously, this becomes a complicated task. With new
construction, there are only a few variables beyond the contractor’s control.
With remodels, you never know what to expect on a day-to-day basis.
For example, one contractor bid out
a job to remove paneling in an enclosed porch, install sheetrock, carpeting,
and trim. It appeared to be a simple job until he removed the paneling from the
walls. Years earlier, the previous (and frugal) homeowner built the porch with
small
Complete
Every Transaction as if You Were working for Someone Else.
Be aware of how you treat your
contractors. They’re in business to earn a living just like the rest of us.
Complete every transaction as if you were working for someone else. Be aware
that no matter how big or small your market is, these guys communicate and word
gets around. If you don’t pay these guys, or take advantage of them once, they
won’t come back when you need them, and other local contractors will follow
suit. Don’t get a bad reputation.
If you have consistent work for
contractors, there should be an unspoken understanding that the prices should
be fair. Impress upon your contractors what you do offer. Make sure they
understand that if you don’t work things out, you’ll find someone else. In
certain markets, there’s plenty of work available. At times, all contractors
suffer from “burn out,” or they just don’t want to deal with certain jobs. This
is understandable. If you find yourself in a situation where you don’t feel
comfortable with a contractor’s quality of work, it’s best to ask him to finish
what he started and let them go. Don’t hire him again.
The
Local Big Kahuna
Once you have been in the remodel
business for even a short time, you’ll start getting calls from every Tom, Dick,
and even Mary looking for work. Some call you cold, some got your phone number
from a for-rent sign while others are friends of one of your contractors. You
may not be the best paying boss in town, but they’ve heard that you’re fair and
that you have steady work.
You may be buying a house on Friday
and your best contractor is finishing a job for someone else and he won’t be
able to start for a week. Hmmm, should you just go out and hire these other
people to remodel one of your houses? No, absolutely not. If you’ve never seen
their work, new contractors are a liability. You may, however, test them out.
Here’s how:
The remodel on every house must
meet a certain level of workmanship for the house to appear its best. When
testing out new contractors, I always use rental houses and entry-level homes.
Choose a job where the buyer’s expectation is not all that high. Expect the
best work from the contractor, but choose a job that will not affect your
bottom line if it’s not done as well as you expected.
The following example shows how my
project manger tested out a new handyman. The new handyman was experienced and
knew everything, yada, yada, yada. Unfortunately, contractors will always tell
you what you want to hear. This handyman was repairing some basement drywall in
a moderately-priced home. Because it was the basement, the owners paid little
attention to his work.
The handyman’s solution to
repairing the basement drywall was to “texture the whole wall.” Often texture
is not used for aesthetics but rather to hide shoddy workmanship. The
instructions from my project manager were specifically to finish the drywall
with a flat finish, which takes some expertise.
This was my handyman’s test. After
five days of sanding and spackling, the handyman put his heavy textured layer
on the basement walls to cover his mediocre repairs. The walls were perfect for
a house of that type and neighborhood. Meanwhile, my project manager had
secretly tested the new contractor to find out his skill level, which was less
than my project manager had hoped, but no harm was done.
Through the years, I’ve fired many
contractors. This can be as complicated as trying to hire new contractors and it
can become costly. Always trust your instinct. In general, unless the work is
terrible, or you’re in the beginning stages of a job, it may be more cost-effective
and easier to guide a bungling contractor through a job, rather than let him
go.
Over the years, I’ve learned that
every contractor completes his job differently. Remember, there are several correct ways and
countless incorrect ways to do every remodeling job. Sometimes it becomes
necessary to pull contractors off jobs when it’s obviously taking them longer
to finish then it should,.
Use
Licensed Contractors
Never put yourself in a situation
that could eventually turn into an ethical dilemma. When you have a house under
contract, and the buyer requests you replace an inspection item, you have a
choice to either do it or not. This is not the time for you to cut corners to
save money. If you agree to some of the buyer’s requests, you must repair or
replace the items or reach a mutual resolution.
After I agree with the buyer on the
inspection items, I always give the specific requests and direction to the
proper contractors. There are often items that can be completed in-house. These
might include changing a broken doorknob, replacing light bulbs, fixing a small
water leak, or even my most common repair—repairing the broken disposal in the
kitchen sink.
Speaking of sink disposals, if you
install less expensive disposals be aware that they are partially made of steel.
That means when water flows through them, they may develop tiny rust deposits.
This is normal. That’s why disposals include an Allen wrench. A simple reset of
the breaker on the disposal and a small turn of the Allen wrench will quickly
correct the issue. If a disposal is used regularly, this doesn’t occur. But
when it’s not used for weeks, the rust spots will appear.
Other issues that you and the buyer
might agree on is the certification of the electrical or plumbing work in the
house. Licensed contractors must repair any of these unresolved items. Fax,
e-mail, or leave a copy of the request for the specific contractor. When the
work is complete, get an invoice with the contractor’s license number on it. The
contractor needs to be responsible for his work (which is why the buyers
requested a licensed professional) and they may cost you more. That’s why it’s
in your best interest to correct any potential issues during the remodel.
One house I sold had some
questionable wiring in the garage. I hired a licensed electrician do some work
on the house, and specifically asked him to inspect everything. Everything
appeared normal and nothing looked suspicious. However, the buyers had a few
specific electrical requests. Therefore, my project manager faxed a copy of the
inspection report over to my electrical contractor and he looked into the
issues. I received an invoice for his work, paid it, and gave a copy to the
buyers at the closing. Weeks later, I received a letter from the buyer’s attorney
stating that the electrical work had been faulty. He said the buyers discovered
the faulty work when they hired their own contractor after closing to inspect,
repair, and add some additional outlets The new bill for his work was over
$6,000. The buyers wanted me to pay for their contractor’s work and threatened
to sue me if I didn’t.
However, there were two issues that
were in my favor. First, I was not responsible for the electrical work because
I had used a licensed contractor, and the responsibility fell on my contractor,
not me. Second, the buyers hired their own contractor without regard for my
electrician’s work. As a result, there was no proof of neglect on my
electrician’s part and the buyer was ultimately stuck with a $6,000 bill.
There are two lessons to be learned
from this experience; always use licensed contractors when necessary and always
get a second and third opinion on the required work. I’ve gotten two or three
bids on roofs that were acceptable, although not perfect, before I could find a
roofer to certify the roof. I’ve also encountered the same issue with heating
and plumbing issues. If you take care of these items before you put the house
on the market, you’ll save time, energy, and money.
Chapter 7:Getting Bids
One of the single most important
aspects of home remodeling is acquiring and understanding bids. Bids for
remodels typically become more complex as the age of the home increases. There
are several factors to consider when asking for bids on your home remodel.
Factors that influence a bid
include:
Don’t
Put Off Getting Bids, Get Them Immediately
Get your bids as soon as possible.
Never wait around to get bids for the following reasons:
Every house you plan to remodel has
a certain budget. As a project manager, it’s your role to determine how much
money to spend and how to spend it. When you’re on a tight budgets, you must
weigh whether to spend $500 on a new stove or to repair the leaky roof. In this
case, it’s clear where you should spend your money.
It might be more complicated to
decide between new shrubs in the front yard, new sod and repairing sprinkler
system, or repairing an old fence in the backyard that’s about to fall down. A
project manager must continually make financial allocations and management
decisions.
Knowing upfront how much your
remodeling tasks will cost is the only way to use of your budget effectively.
It’s invaluable to get bids on everything and keep track of them. The best way
to save time and make educated choices on what exactly to remodel, is to know
precisely what each task will cost.
The following table provides an
example bid sheet I use to cost out my remodeling projects.
|
Property Bid
Sheet |
|
|||
|
|
|
|
|
|
|
Property Address |
|
|
|
|
|
|
|
|
|
|
|
|
# of sq ft |
per sq ft |
Total price |
|
|
Carpet |
900 |
$
2.10 |
1,890 |
|
|
Tile |
120 |
$
8.00 |
960 |
|
|
Hardwoods - new |
|
$
7.00 |
0 |
|
|
Hardwoods - refinish |
|
$
2.25 |
0 |
|
|
Interior paint |
900 |
$
1.75 |
1,575 |
|
|
Exterior paint |
900 |
$
1.50 |
1,350 |
double for second story |
|
|
|
|
0 |
|
|
|
|
|
0 |
|
|
|
Qty |
price per |
0 |
|
|
Demo & cleanup |
|
|
0 |
|
|
Demo/garbage removal |
2 |
$
850.00 |
1,700 |
per dumpster |
|
Final clean |
1 |
$
200.00 |
200 |
|
|
Doors & Walls |
|
|
0 |
|
|
6 panel - interior |
4 |
$
175.00 |
700 |
|
|
6 panel - exterior |
3 |
$
425.00 |
1,275 |
|
|
Bi-fold |
6 |
$
100.00 |
600 |
|
|
Change locks (2 doors) |
1 |
$
100.00 |
100 |
|
|
Major wall repair |
1 |
$
400.00 |
400 |
|
|
Baseboard, per wall |
|
$ 22.00 |
0 |
|
|
Lights |
|
|
0 |
|
|
Ceiling lights |
7 |
$
35.00 |
245 |
|
|
Can lights |
|
$
45.00 |
0 |
|
|
Sconce lights |
|
$
30.00 |
0 |
|
|
Ceiling fans |
|
$
35.00 |
0 |
|
|
Exterior lights |
2 |
$
50.00 |
100 |
|
|
Vanity lights |
|
$
55.00 |
0 |
|
|
Special lights (dining, etc.) |
|
$
100.00 |
0 |
|
|
Kitchen |
|
|
0 |
|
|
Replace cabinets |
7 |
$
210.00 |
1,470 |
per box |
|
Repaint kitchen cabinets & new
hardware |
|
$
600.00 |
0 |
|
|
Countertops |
1 |
$
420.00 |
420 |
|
|
Sink |
1 |
$
140.00 |
140 |
|
|
Faucet |
1 |
$
140.00 |
140 |
|
|
Disposal |
1 |
$
150.00 |
150 |
|
|
Appliances: |
|
|
0 |
|
|
Dishwasher |
1 |
$
370.00 |
370 |
|
|
Gas stove/oven |
0 |
$
525.00 |
0 |
|
|
Electric stove/oven |
1 |
$
525.00 |
525 |
|
|
Refrigerator |
1 |
|
0 |
|
|
Microwave |
|
$
325.00 |
0 |
|
|
Exterior |
|
|
0 |
|
|
Windows: |
0 |
|
0 |
|
|
Windows - new |
9 |
$
350.00 |
3,150 |
|
|
Windows - replace pane only |
|
$
120.00 |
0 |
|
|
Screens |
|
$
30.00 |
0 |
|
|
Landscaping |
3000 |
$
1.75 |
5,250 |
sq ft sod |
|
Roof |
1 |
$
4,000.00 |
4,000 |
bid |
|
Siding per side |
|
$
1,000.00 |
0 |
ballpark average |
|
Porches/decks/patios |
|
|
0 |
|
|
Soffet or fascia repair |
3 |
$
400.00 |
1,200 |
|
|
Repair or replace gutters |
1 |
$
1,200.00 |
1,200 |
|
|
Bathrooms |
|
|
0 |
|
|
|
Qty |
price per |
0 |
|
|
Bathroom vanity sink, faucet |
1 |
$
380.00 |
380 |
|
|
Towel bars |
1 |
$
50.00 |
50 |
|
|
Medicine cabinet |
1 |
$
100.00 |
100 |
|
|
New tub |
|
$ 350.00 |
0 |
|
|
Reglaze tub |
1 |
$
350.00 |
350 |
|
|
2-piece tub enclosure |
|
$
500.00 |
0 |
1500-2500 average |
|
New tile or tub surround |
|
$
850.00 |
0 |
|
|
New toilet |
1 |
$
150.00 |
150 |
|
|
New tub or shower faucet |
1 |
$
220.00 |
220 |
|
|
SUBTOTAL |
|
|
0 |
|
|
Laundry |
|
|
0 |
|
|
Add washer/dryer hookup |
|
|
0 |
|
|
Add vent system for dryer |
|
|
0 |
|